Job Description

Description:

CSPNJ, a mental health nonprofit agency, is looking for a Coordinated Entry Assessment Specialist under the direction of the Director of Coordinated Entry. Coordinated Entry Assessment Specialist is responsible for conducting high-quality, trauma-informed Coordinated Entry (CE) assessments for individuals and families experiencing homelessness in Morris County. This role focuses primarily on completing standardized CE assessments, entering and managing client data in the Homeless Management Information System (HMIS), and ensuring that each assessment is accurate, complete, and aligned with federal, state, and County CE standards.


This position does not involve mobile street outreach. Instead, it is centered on assessment appointments, phone screenings, walk-ins, and data entry to support Morris County's Coordinated Entry System. The ideal candidate is detail-oriented, compassionate, comfortable with technology, and able to create a supportive environment while gathering sensitive information from clients.

HIGHLIGHTS:

Conduct Coordinated Entry assessments (in person and by phone) using approved CE tools Gather information related to housing history, service needs, household composition, vulnerabilities, safety concerns, and eligibility factors. Use trauma-informed, person-centered, and culturally competent engagement strategies during all assessments. Explain the CE process clearly to those being served, including next steps, prioritization, referral expectations, and available resources. Maintain confidentiality and uphold client dignity throughout the assessment process. Enter all assessments, updates, service interactions, and notes into HMIS accurately and within required timeframes. Ensure assessments, ROI forms, documentation, and follows up are complete and compliant with CE and HUD standards. Maintain organized service files (electronic and/or paper) following agency and CoC protocols. Assist with CE data quality reviews, corrections, and verifications as needed. Work collaboratively with the Morris County Continuum of Care (COC), CE partners, shelters, outreach providers and housing programs. Make referrals to the emergency shelter, rapid rehousing, supportive services, or diversion resources when appropriate. Communicate assessment outcomes, missing documentation, and next steps to people being served and partner providers. Attend CE meetings, case conferencing meetings, and trainings required by CSPNJ or the Morris County CoC. Support CE operations by helping manage assessment schedules, phone lines, or documentation requests.

Full-time | 40 hours | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Hourly Rate $24.04

PM22


Requirements:
High School diploma / GED with 1+ years of related experience OR Bachelor's degree in a mental health discipline. Experience with or understanding of homelessness services, crisis response, or social service systems. Knowledge of community resources and how to access them preferred. Experience providing peer support or using lived experience in a professional capacity is strongly valued. Knowledge of HMIS software a plus; willingness to learn is required. Strong communication, interpersonal and organizational skills. Ability to work compassionately with individuals experiencing homelessness, mental health needs, and/or substance use challenges. Proficiency in Excel, MS Office, as well as general computer literacy. Bilingual skills (Spanish or other languages) are a plus. Valid NJ Driver's License with acceptable driving record. (travel to meetings or partner sites may be required) * Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.