Job Description

Job Summary: *Tahoe/Truckee Area*

The Area Supervisor is responsible for overseeing the daily operations of an assigned regional area, to include both California and Nevada sites, maintains existing business relationships as well as reducing risk, responding to incidents, and limiting exposure to liability within the client\'s operations. Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. Coaches, trains, and develops employees. Promotes client and employee retention initiatives. The Area Supervisor will oversee facility security to protect all company assets. The Area Supervisor may also manage and/or implement security protocols related to the storage of confidential information and documents.

Reports to: Area Manager

Supervisory Responsibilities:

• Interviews, hires, and trains security staff.
• Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks.
• Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.

Duties/Responsibilities:

The functions listed describe the business purpose of this job. Specific duties or tasks may vary. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

Represents Triumph Protection Group management and core values of security, service, and excellence for assigned account. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures

• Takes proactive steps to provide a safe and secure working environment to staff and visitors.
• Ensures the delivery of high-quality customer service through regular contact with clients; Maintains Business Relationships; evaluates service quality and initiates corrective action, as necessary.
• Ensures all security agents are in possession of valid Guard Cards and all required permits in compliance with PILB regulations.
• Conducts regular walk-throughs and security inspections for assigned facilities.
• Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs.
• Ensures scheduling is handled effectively to meet client requirements while controlling labor costs.
• Performs Security Agent duties/responsibilities in the event of a shift vacancy; as needed to ensure that site is not left uncovered, by the Operations Manager which may result in working over the minimum 40 hours.
• Maintains Security License and Armed License (if applicable) with the appropriate licensing division (depending on state) and attends required trainings.
• Maintains Driver\xe2\x80\x99s License required to drive company vehicles.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Extensive knowledge of security protocol and procedures.
• Excellent management and supervisory skills.
• Excellent written and verbal communication skills.
• Ability to provide training on security policies and procedures.
• Ability to work with confidential and classified information.
• Strong customer service and service delivery orientation
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required; Bachelor\xe2\x80\x99s degree preferred.
• Three - Five years of related security experience required.
• Must have current guard card approved by state you are working in.
• Exposed/Armed certified; preferred
• Must have valid driver\xe2\x80\x99s license with clean driving record, as candidate will be driving a company vehicle.

Physical Requirements:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 25 pounds at a time.
• Ability to traverse various areas of the facility to conduct inspections and plan security procedures.

Triumph Protection Group: Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

EEO Statement:

Triumph Protection Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph Protection Group believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*Tahoe/Truckee Area*

Area Supervisors must be flexible with their schedule mainly working Day Shift
0800 -1700 with occasionally covering call-outs and weekends.

PI227225213

Triumph Protection Group