Job Description

The HVAC Area Operations Support Manager, reporting to the Regional General Manager, is responsible for financial operational support, including budgets, forecasts, reports, and cash management. This position will also grow. to include additional business functions such as: overseeing regional dispatch team, estimators, and coordinators, as well as perform moderate accounting activities associated with maintaining operational financial reporting. Works under general supervision following clearly defined procedures and policies.

Essential Functions:

Support the financial performance of the branch operations, both local operations and finance personnel. Support successful operations consistent with ABM policies, programs, procedures, systems and guidelines. Responsible for financial operational support to include budgets, forecasts, reports, cash management, and ad hoc projects, as needed. Support margin growth and evaluate organization for potential efficiencies. Manage regional operations support team including dispatchers, coordinators, and estimators. Assist with implementation of operational improvements to improve service and client experience. Review regional operations' financial performance and recommend areas for improvement. Develop, evaluate and analyze key operational performance metrics based on company goals and expectations. Training in financial, work order management, and other systems as well as other operational topics, as needed. Timely reporting of KPI performance and other metrics Support and report on A/P and A/R to assure optimum cash flow. Ability to work across multiple business units and support other divisions of the company. Provide support for any special projects assigned by your Regional General Manager. Communication with ABM Operations Team and general management to coordinate functions of the regional operations support team. Responsible for supporting up to 10 direct employees and all regional service technicians. Supports operations department within assigned regional territory. Reports to Regional General Manager. Direct reports are dispatchers, coordinators, and estimators. Must have a minimum of five (5) years of HVAC service industry experience.

Education & Experience:

Bachelor's Degree is strongly preferred, High School Diploma or GED is required. Must have a minimum of five (5) years of HVAC service industry experience. Strong accounting skills with ability to manage and interpret financial reports. Professional communication skills over the phone and email with customers and internal team members. Ability to multi-task and be detail oriented with strong organizational skills. Ability to use discretion and judgment to make timely decisions. Strong computer skills with Microsoft Word, Excel, Outlook. May require up to 50% travel.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.




ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.




ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.




ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.


ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.