Job Description

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  JOB SUMMARY
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    The Accounts Receivable Collector solves problems and collection on open patient receivables in an efficient and effective manner
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  DUTIES & ESSENTIAL FUNCTIONS
  • Produces favorable results; meets both productivity and work quality expectations.
  • Takes action following established workflows; uses transactions in Epic to ensure patient receivable is appropriately stated.
  • Uses Epic and other technology/tools to research, collect and resolve patient receivables
  • Notes actions taken and is thoughtful about next steps to collect
  • Engages with the rest of the Revenue Cycle team. Communicates department specific or payer specific issues.
  • Escalates edits trends, escalates denial trends and takes action to prevent revenue loss.
  • Seeks out industry, payer, and regulatory updates.
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  EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
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  Minimum requirement:
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    High school diploma or general education degree (GED)
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    Ability to read and interpret health insurance policies, payer remittance information and correspondence
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    Must be familiar with basic computer operation
  
  
  Preferred qualifications:
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    Healthcare billing experience
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    Associates Degree

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  Works indoors in an office/clinic setting
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  The noise level is usually moderate

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  Constantly required to maintain a stationary position behind a computer.
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  Frequently required to move about inside the department.
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  Constantly required to communicate telephonically and face to face with colleagues and customers.
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  Constantly required to operate a computer and telephone.
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  Constantly required to lift and/or move up to 10 pounds.
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  Frequently required to lift and/or move up to 25 pounds.
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  Occasionally required to lift and/or move up to 50 pounds
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  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

• Job knowledge and consistence with job description: Knowledge of products, policies and procedures or knowledge of techniques, skills, equipment, procedures and materials.
• Work quality: Freedom from errors and mistakes accuracy, quality of work in general
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  Dependability: Eetent to which the team member can be available for work, to complete work properly, and complete work on time.
• Communication/listening skills: Ability to fully understand what others want to communicate and the ability to convey your own message.
• Stewards resources: Makes financially sound decisions for the betterment of patient care and our Health system.
• Optimism: Maintains optimistic outlook and conveys hope when dealing with challenging situations.