For Our National Award-Winning & Premier VW Store!
Excellent Training & Benefits!
The CITY AUTO GROUP is one of the fastest growing privately owned auto groups in the Midwest! We take pride in the growth and development of our employees, offer market leading compensation, flexible work schedules, and a fantastic benefits package including a 401(k) match! We are a first-generation dealer group that sees the car business through a vastly different lens than others in the industry.
City Volkswagen of Chicago is our Premier (and first) store and was awarded the National VW Dealer of the Year by Dealer Rater! Our High-Volume Service Department needs to hire BDC Customer Service Associates to work in our FAST-PACED BDC Call Center to schedule appointment for auto repairs, maintenance and more! Excellent customer service and call center skills are preferred. Apply now to join our team of professionals and drive your career forward with our growing organization! Full-time Benefits:
Excellent performance-based income!
Our employees are owners of the business and enjoy annual profit sharing
Medical, dental and vision insurance
Paid vacation and holidays
Monthly employee recognition
Employee discounts on vehicles and more
Career growth and advancement!
A supportive team workplace
Responsibilities - BDC Customer Service:
Answer phone and internet requests for auto repairs and/or maintenance in our fast-paced call center, schedule appointments, reschedule missed appointments, and more!
Other duties may be assigned
Qualifications - BDC Customer Service:
Call center, auto BDC customer service experience is preferred
Excellent customer service and communication skills
Friendly and energetic and motivated to succeed
A positive attitude, good work ethic and professional appearance
Thrives in a fast-paced team environment
Driver\'s license and insurance
High school diploma or equivalent
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