Job Description

Benefits:

Life insurance 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Do you possess the refined presentation and graceful diplomacy to be our ideal first impression and the heartbeat of our practice?


Can you masterfully command and execute our front office operations to create the most value for your patients, coworkers, and business?


Would you love to belong to our close-knit community of hard-working and successful women, led by respected dentist and business owner Dr. Yaa McDonald?


Then come join the skilled professional team at Joyful Smiles, recognized as a Top Ten Pediatric Dentist by Best Things Illinois.


Our offices provide specialized dental and orthodontic care for children and adolescents in a warm, caring, and family-friendly environment. We work with fantastic people who love providing outstanding care for patients and parents. If you are ready to be part of this amazing team, apply now!


Please visit https://www.joyfulsmilespediatricdentistry.com/ to learn more

Responsibilities

Cultivating meaningful relationships with staff, patients, and their families

Ensuring that everyone feels welcome and comfortable throughout their experience

Greeting patients, checking them in and out, and collecting payments

Using phone and computer to arrange appointments and manage patient schedule

Verifying insurance, submitting claims, and explaining coverage to patients

Providing patients with information about services and treatment plans

Managing patient communication and thank you notes for referrals

Maintaining updated stats and reports for staff and doctors

Assisting with social media accounts, postings, and correspondence

Restocking and ensuring cleanliness of the front office and reception

Contacting and working with vendors and community businesses

Setting up coworkers for success by knowing what they need and when they need it

Qualifications

Welcoming smile, helping hands, and compassionate heart

Positive, motivated, and self-directed professional attitude

Strong organization, communication, and interpersonal skills

Ability to prioritize duties and coordinate workload in a fast-paced environment

Dedication to remaining task-oriented and avoiding distractions

Consistently reliable time management for self, patients, and staff

Integrity and accountability to ensure everything gets done right and on time

Dependability to work respectfully in an interdependent team environment

Willingness to learn and openness to accepting constructive criticism

Patience, understanding, and flexibility in creative problem-solving

Emotional intelligence and resilience to tackle new challenges every day

Outstanding customer service skills with proven relevant experience

Technological proficiency with Microsoft Office and 10 key data entry

Administrative experience in a medical office with insurance and EMR

Familiarity working with dental software, coding, and billing preferred

Benefits

Competitive wages (depending on experience)

Health, Dental, Vision, Life, and Disability Insurance

PTO plus 6 federal holidays

401k matched by employer up to 4% (after 1 year)

Fun employee outings and team building events

Family atmosphere with a positive and supportive work environment

Company Culture

Detail-Oriented - Quality and precision-focused Outcome-Oriented - Results-focused with strong performance culture People-Oriented - Supportive and fairness-focused Team-Oriented - Cooperative and collaborative

If you believe that you are the ideal candidate for this position, please respond with a resume AND cover letter explaining why you are the best person for the job!