Job Description

Position Summary

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Do you consider yourself service-minded, innovative and hard working? Keep reading! The City of Brooklyn Park is looking for our next

A

pplications Analyst

. If this sounds like you, review the qualifications and apply today!


The Applications Analyst is responsible for leading, coordinating and collaborating with technical teams on the evaluation, implementation and on-going support of the City's paperless content management and process automation initiatives. Approximately 75% of this position's responsibilities involve work within the Laserfiche platform, making this a key role in advancing the City's digital transformation.

Essential Duties and Responsibilities

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Serve as the team lead for the City's Laserfiche Innovation Team. Manage innovation projects including scope, tasks, schedule, and stakeholders. Gather requirements for new innovation solutions. Investigate, diagnose, and resolve faults and errors in applications. Develop applications in Laserfiche based on approved requirements including file plans, reports, forms, and workflows. Analyze, approve, and make changes to applications. Oversee change management and risk management practices related to Laserfiche applications. Maintain Laserfiche hardware, software and operating procedures and policies. Provide training and documentation for Laserfiche initiatives. Assist in the implementation and support of other city applications. Assist technology division with any other technology duties as needed. Work flexible hours, as needed to meet business needs. Perform other duties as assigned.

Minimum and Desired Qualifications

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Education

Associate's degree in computer information systems, project management or closely related field

Experience

Three years of experience of related experience

OR

Five years of experience which includes the above essential duties.

Licenses/Certifications

Valid driver's license Laserfiche Gold Certification within 6 months of hire Laserfiche Platinum Certification within 1 year of hire

Equivalency

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Knowledge, Skills, & Abilities

Experience in administering and supporting enterprise applications in a Microsoft Windows environment. Experience leading project teams. Experience in application development including requirement gathering, design, implementation and support. Experience in the Microsoft environment including desktop operating systems, server operating systems, SQL server, and Active Directory. Strong project management skills. Ability to professionally exhibit cultural sensitivity, patience, and understanding in the course of work duties. Ability to relate to and work with individuals representing a variety of diverse backgrounds and cultures. Ability to provide a level of customer service that meets/exceeds customer expectation and satisfaction. Ability to establish effective working relationships with outside parties. Ability to assist in long range planning in reviewing and setting policy and procedures for the City. Ability to develop and maintain positive and professional relationships with internal and external customers. Ability to coordinate projects, strategic planning, and program implementation. Ability to accurately comprehend, interpret, analyze, and explain complex information. Ability to analyze problems, utilize resources; identify solutions; develop and implement recommendations/proposals. Ability to exercise sound judgment to objectively define, investigate, and resolve problems/conflicts. Ability to interact, develop and maintain positive and professional working relationships at all organizational levels, internally, and externally. Ability to communicate clearly, concisely, and effectively, both in verbal and written formats. Ability to provide a level of customer service that meets or exceeds customer expectation and satisfaction. Embrace and engage in cultural shift toward Continuous Improvement. Proven ability and demonstrated commitment to an inclusive workplace related to racial equity, diversity, and inclusion.

Desirable Qualifications

Experience in administering and using Laserfiche in a professional setting. Experience in supporting applications in a local government environment Experience in formal Project Management methodologies Experience in Microsoft SQL Previous experience working with people from various cultural, socioeconomic, racial and ethnic backgrounds Fluency in Spanish, Hmong, Lao, Russian, Somali or Vietnamese language(s)

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully and safely perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to fully and safely perform the essential duties.

Core business hours are set by departments based on operational needs. Alternative schedules can be arranged, but must comply with the City's Alternative Work Arrangement policy. Full-time, non-exempt, non-union position subject to a flexible schedule that includes a standard eight (8)-hour work day, Monday through Friday with occasional evenings. The City's alternate work arrangement policy allows for working from home up to two days per week along with flexibility on hours and days worked. This position also takes part in the City's evening and weekend on-call duties which is rotated among 7 team members. The City compensates the on-call position an additional $475 per week plus hourly pay when responding to incidents. Prolonged periods of standing, bending, sitting, stooping, kneeling, climbing Office environment; exposure to computer screens; working closely with others, frequent interruptions. Must be able to lift and carry or otherwise move 10 to 50 pounds regularly/occasionally.

Background Check

The City has determined that a criminal background check and Criminal Justice Information Services check are necessary for positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The Human Resources Department reserves the right to limit the number in any phase of the selection process.

Eligible List

The eligible list will expire one month after it has been established.

Brooklyn Park

is a thriving northwestern suburb of Minneapolis and the sixth largest city in the state with over 86,000 residents and 30,000 jobs. As the 11th fastest growing city in Minnesota, the city has become even more vibrant because of our remarkable racial and cultural diversity. Approximately 60 percent of our residents are people of color, 22 percent are foreign-born, and more than a quarter speak a language other than English at home.




Our Vision, Values and Goals

Additional Information

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Department/Division

Finance/ITS

Anticipated Hiring Wage

$41.76-45.16 per hour, depending on qualifications

Resume Requested

To help us evaluate candidates' education, experience and skills, we are asking all candidates to provide a resume for this position.



We welcome applications from all individuals, including (but not limited to): people of all abilities, persons of color, Veterans, LGBTQ+ and women. If you need these materials in an alternate format or if you have a disability related need and need assistance with the application process, please contact Human Resources at either 763-493-8016 or via e-mail at humanresources@brooklynpark.org.

Regular, full-time City of Brooklyn Park employees (40 or more hours per week) are eligible for a benefits package including:

VacationNew employees generally earn 10 days of vacation per year Vacation accruals increase with longevity up to a maximum of 20 days per year
Sick LeaveSick leave is accrued at the rate of 12 days per year with unlimited accumulation
Holidays12 paid holidays per year 1 floating holiday to be used any day in the year with supervisor approval
Health Insurance:Employees may choose a health plan with an option to waive coverage if covered under another qualified plan The City contributes a portion to the cost of health insurance Available to City of Brooklyn Park employees working 30 or more hours per week
Dental InsuranceEmployees may choose between two dental plans with an option to waive coverage if covered under another qualified plan
Life InsuranceThe City provides term life insurance with an option for employees to purchase additional and dependent term life insurance at group rates
Disability InsuranceShort-term disability insurance available at group rates Long-term disability insurance available at group rates
RetirementPublic Employee's Retirement Association (PERA) pension plan (employer/employee contributions) Optional 457 pre-tax and post-tax (Roth) deferred compensation plans for tax-deferred retirement savings
Flexible Spending Accounts (FSA)Reimbursement account for health care and daycare expenses using pre-tax contributions
Employee Assistance Program (EAP)Employee Assistance Program provides confidential counseling and referral services
Fitness Free on-site fitness facilities; Wellnessprogram and fitness classes offered
Direct Deposit (mandatory)Payroll checks are automatically deposited into designated account(s) on payday

Regular, part-time benefited City of Brooklyn Park employees (20-29 hours per week) are not eligible for Health Insurance, but are eligible for the following benefits:

Sick and Vacation at a pro-rated rate Decreasing Life Insurance Flexible Spending Account(s) Deferred Compensation, if enrolled.

Seasonal/Temporary employees

Temporary, Seasonal, and non-benefited part-time employees earn one hour of Sick Leave for every 30 hours worked by an employee, up to a maximum of 48 hours of Sick Leave per year.
Benefits may differ based on union contracts for employees represented by a collective bargaining unit. This summary is for information only and is subject to change or revocation without notice. This summary shall not constitute a contract or guarantee, express or implied.