Hengli America Corporation (www.henglihydraulics.com) is a subsidiary of Jiangsu Hengli Hydraulic Co. Ltd., a world class manufacturer of hydraulic components and hydraulic system integrator located in Changzhou China approximately 3 hours from Shanghai.
Hengli's brand is recognized globally as a superior supplier to internationally recognized Original Equipment Manufacturers (OEMs) in earthmoving and construction, mining, lift, aerial work platform, marine and offshore, and oil and gas markets. We produce customized hydraulic cylinders, industrial hydraulic valves, mobile valves, piston pumps and motors, and various pneumatic products.
Hengli America is in the greater Chicago area and is rapidly growing in the areas of product research and development, application development, manufacturing, and customer service.
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SUMMARY OF POSITION:
The Application Engineering Manager leads a team of application engineers, overseeing their daily activities and providing technical and sales guidance to help achieve sales targets while also providing technical support and guidance to the Sales team and customers. This role involves managing projects, developing team members through mentorship and performance evaluations, and collaborating with sales and engineering teams to ensure customer needs are met.
The Application Engineering team is responsible for designing, developing, and implementing software applications, often with a focus on advanced system analysis, integration with third-party products, and providing expert technical support to clients, requiring a deep understanding of software development methodologies and the ability to lead projects independently while collaborating with cross-functional teams; essentially acting as a highly skilled technical expert with extensive experience in application development and customer interaction.
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PRIMARY DUTIES AND RESPONSIBILITIES:
Team and project management: o Manages application engineers, assign projects, and ensure tasks are completed efficiently.
Technical leadership: o Provide technical guidance, mentorship, and training to the sales engineering team.
Develops and delivers technical product presentations used to engage customers and prospects and educate sales teams oStaying updated with emerging technologies and industry best practices
Sales collaboration: o Work with sales managers to develop account strategies, identify opportunities, and support closing deals.
Interacts with customers' technical teams for support oTravel to customers as needed
Analyzes customers' technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources oReviews sales proposals for accuracy, completeness, and quality
Performance management: o Conduct performance evaluations and help team members develop their skills and reach their potential.
Customer and product support: o Ensure the team provides excellent technical support to customers and that products are aligned with customer needs and industry standards.
Technical support: o Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates and implementation guidance based on customer requirements
Leading the design and development of complex application features and functionalities oTranslating technical specifications into code, including writing programs, testing, and debugging
Performing system analysis, architecture design, and integration with other systems
Troubleshooting complex technical information to clients and stakeholders
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POSITION REQUIREMENTS / QUALIFICATIONS:
Bachelor's degree in mechanical engineering, or another related field required
Minimum of 5 years of engineering experience
Minimum of 2 years of experience in a leadership / mentoring role
Industry experience required (hydraulic cylinders, industrial hydraulic valves, mobile valves, piston pumps and motors, and pneumatic products)
Ability to travel, 20%
Strong written and verbal communication skills
Strong problemsolving skills
Salesforce experience is a plus
SolidWorks experience is a plus
Fluent in Mandarin is a plus
Located in the Midwest, IL preferred
Familiar with ISO90001 standards is a plus
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BENEFITS:
Competitive salary
Bonus opportunity for team and individual performance
Insurance options include Medical, Dental, Vision, Disability plans
Employer paid life insurance
Health Savings option available with employer contribution
Paid vacation, sick days, and holidays
Monthly allowances for phone, car, home office use
401(k) match 100% match for 4% salary
* Company credit for work expenses
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