Job Description

BJC is hiring for an Application Configuration Support I Analyst. This position is remote, but must be located in MO or IL. We are looking for applications with some IT desktop support experience.

Overview

BJC HealthCare

is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.



BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.



BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.



Partners with the CIO, hospital presidents, and other key clinical and functional leaders to effectively plan and assess BJC Information Services strategies. Analyzes ways to improve operations, and works proactively to integrate clinical, administrative, and IT solutions. Ensures ongoing support of existing IT systems to provide strong customer satisfaction. Responsible for effective project development and implementation which yield desired business results and the management of capital project scope, functionality, budgets, milestones, and workflow integration.

Preferred Qualifications

Role Purpose

Assists and supports overall tasks related to a technology software product or group of products to support a defined group of stakeholders. Assists with the definition of business requirements for enhancements to technology product(s) and external integrations. Responsible for assisting with configuring, documenting, modifying, testing, supporting and maintaining software application products. Supports collaborative relationships with stakeholders to facilitate usage and acceptance of products or product enhancements. Provides non-complex solutions and resolves end-user system issues. NOTE: this position supports one or more of BJC's ERP Products Epic or applicable certifications will be required within 6 months of hire.

Responsibilities

Investigates and resolves issues relating to technology software products or applications. Performs product/application maintenance tasks under supervision. Assists in the design, verification, documentation and implementation of simple technology software product configurations for deployment. Participates in reviews of own work. With minimal direction, defines test cases and test scripts, mapping back to pre-determined criteria. Applies agreed standards to specify and perform manual and automated testing. Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions. Evaluates design options and prototypes to obtain user feedback on requirements of product or service enhancements. May be part of an after-hours on-call rotation.

Minimum Requirements

Education

High School Diploma or GED

Experience

<2 years

Supervisor Experience

No Experience

Preferred Requirements

Education

Bachelor's Degree

Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance

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Benefits Summary

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer