Job Description

Maui Humane Society is an open-air animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is compassionate to animals, creative problem-solvers, dedicated to do what it takes to get the job done, and resilient.


We're excited to welcome you as our next Direct Release Ambassador! This is a part-time position. In this role you will greet guests arriving at the airport to Maui and inspect their pets and paperwork for release.

This role will be approximately 18 hours a week; typically 3 shifts of 6pm to 12am.

What you'll be doing in this role (with training and a team):

Provide clear, friendly, and confident communication to guide clients through the Direct Release process. Process and manage all documents required for the arrival of animals, ensuring compliance with regulations. Work closely with the Hawaii Department of Agriculture, as well as airport and airline personnel, to ensure smooth operations.

To be successful in this role you'll need to have (minimum qualifications):

Excellent customer service skills Professional experience in animal handling Ability to obtain and maintain FAA security clearance (background check with fingerprints) High attention to detail

We'd love it if you already had (desired qualifications):

* FAA security clearance