Job Description

00015 Store Support Center



LE_301 Hibbett Retail, Inc.SUMMARY



The Property Management Analyst assists stores with their property management needs such as electrical issues, plumbing issues, remediation, and some property management supplies. Assists with store property-related issues like roof leaks, core changes, landline phone issues, HVAC, break-ins, glass, doors, door closures, music, etc. Ensures stores have a comfortable and safe environment to work in. Manage the existing stores, troubleshoot and resolve issues from a facility aspect, analyze where responsibility lies; determining what entity the issue belongs to; such as landlord versus Hibbett. Works through language on lease of understanding who is responsible .

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintains a detailed record of any reported issues and assist in getting issues resolved in a timely manner. Update spreadsheets to reflect up to date information about stores and conditions.

Place service calls and issue purchase order for store repairs.

Issues long distance codes and new code locks for every management change.

Clean floor set-up in new stores for presentation.

Completes District Manager requested projects and administrative projects.

Service HVAC for stores four times a year for preventive maintenance and proper operation.

Creates long distance codes for new stores for preventive maintenance and proper operation.

Services (set-up) all stores fire extinguishers once per year for compliance.

Assists stores with electrical issues, plumbing issues, remediation, emergency services, HVAC issues, roof leak issues, landlord issues related to the building and all other property management issues. Work to get these resolved quickly and effectively.

Reviews HVAC quotes and leases to ensure that the equipment is efficient.

Follows up on past issues to verify that the work environment is still operating at the desired standard.

Creates work orders for third-party dispatchers to dispatch technicians to assist and resolve property issues.

Assists with network upgrades, smart sage installs, and multiple projects at the stores to improve productivity.

Keeps stores in compliance with safety guidelines.

Works with numerous repair companies (Legacy, Divisions, multiple HVAC companies, Music companies, etc.) to dispatch and complete necessary work in a timely manner. Review lease information for responsibility on certain issues. Work with vendors, stores, and landlords to resolve issues.

Protects the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Maintains open communication with stores and or vendors, analyze problems at physical store, and recognize where issues lie to get problems solved accordingly for the safety of both customers and employees.

Measurable outcomes:

Getting problems solved in a timely manner at the right price for repairs.



SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities.



QUALIFICATIONS

High School Diploma.

0 - 2 years of related experience

Experience with Microsoft Office.

Strong communication and attention to detail skills.

Ability to handle conflict and solve problems in a timely manner.

Negotiation, business acumen, industry knowledge skills are needed.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.



By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.