Analyst, Digital Media Social Content And Community Management

Bentonville, AR, United States

Job Description

Position Summary... Are you the person in your group chat who always finds the perfect meme? Do you have the fastest thumbs in the group when a comment section needs a reply? If you live and breathe social media and love creating content just as much as you love engaging with an online community, we want to meet you.
We're looking for a Social Media Community Manager and Content Creator who will spend part of their time owning community management across Sam's Club social platforms, and part creating social-first content. You'll play a key role in deepening relationships with our members while helping to shape how our brand shows up in culture.
What you'll do...
About Sam's Club:
We're part of the Fortune #1 company, Walmart Inc., but we've got our own personality. Here, your work has impact, your voice matters, and your full self is always welcome. You'll be part of an innovative and fast-paced marketing team, and a career with us is about more than clubs and carts. It's about creating moments that matter for millions of members across the country.
Community Management
Engage daily with members and prospects across TikTok, Instagram, Facebook, Twitter, YouTube, and Reddit.
Write on-brand, timely, and authentic responses that make people feel seen
Support social listening and real-time monitoring to identify moments that matter
Create response libraries for campaigns, FAQs, and trending topics
Collaborate with internal teams to escalate and respond to emerging member issues
Surface community insights and social trends to help inspire future content
Content Creation
Concept, shoot, and edit short-form videos for platforms like TikTok and Reels
Participate in brainstorms and pitch culturally relevant ideas for social
Help bring our "Expect Something Special" mindset to life through creative storytelling
Source and feature UGC and community-driven stories across our channels
Maintain asset libraries and organize content for reporting and re-use
Who You Are:
A digital native who knows the difference between a trend and a meme
A sharp writer who can shift tone depending on platform and moment
Passionate about social media as both a creative outlet and a brand-building tool
Organized and able to manage multiple priorities in a fast-paced environment
Curious and eager to learn from a top-tier team
Comfortable shooting and editing video using a smartphone or basic tools
Someone who finds joy in making people feel heard
What You'll Bring:
Bachelor's degree in marketing, business, or related area and experience in marketing or related area OR 2 years' experience in digital media planning and execution
1-3 years of experience in social media, community management, or content creation
Experience with social media publishing and moderation tools (Sprinklr, Sprout, etc.)
Strong understanding of platform nuances and content best practices
Bachelor's degree preferred, but not required
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full can be made available as part of the hiring process.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
? - Health benefits include medical, vision and dental coverage
? - Financial benefits include 401(k), stock purchase and company-paid life insurance
? - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see .
? - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
? Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
? Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see .
? The annual salary range for this position is $60,000.00-$110,000.00
? Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in marketing, business, or related area and experience in marketing or related area.
Option 2: 2 years' experience in digital media planning and execution.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Experience in digital marketing (for example, affiliate marketing, display advertising)., Working with cross-functional teams
Primary Location...
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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Job Detail

  • Job Id
    JD5541154
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $60,000-110,000 per year
  • Employment Status
    Permanent
  • Job Location
    Bentonville, AR, United States
  • Education
    Not mentioned