Job Description

Reports To:

Service Manager/Shop Foreman

Job Summary:

----------------



The

A-Level Technician

is a highly skilled and experienced professional responsible for diagnosing, repairing, and maintaining

heavy-duty commercial trucks

. This role requires advanced mechanical and electrical knowledge, the ability to perform complex repairs, and leadership in guiding junior technicians. The A-Level Technician ensures that all work meets

OEM and industry standards

, maintaining

safety, reliability, and efficiency

.

Key Responsibilities:

-------------------------

Advanced Diagnostics & Repairs:

Perform

in-depth troubleshooting and diagnostics

on engines, transmissions, electrical systems, and other truck components. Conduct

major engine overhauls, transmission rebuilds, and driveline repairs

. Repair and replace

suspension, steering, and brake systems

(air and hydraulic). Diagnose and repair

HVAC, hydraulic, and fuel systems

. Perform

aftertreatment system diagnostics and repairs

(DEF, DPF, EGR).

Electrical & Computerized Systems:

Use

OEM diagnostic software

(Cummins Insite, CAT ET, Detroit Diesel Diagnostic Link, etc.) to troubleshoot electronic systems. Repair and program

ECM, sensors, wiring, and multiplexing systems

. Calibrate and troubleshoot

Advanced Driver Assistance Systems (ADAS)

.

Preventive Maintenance & Inspections:

Conduct

DOT inspections

and ensure compliance with federal and state regulations. Perform advanced

preventive maintenance (PM) services

, including fluid changes, filter replacements, and lubrication. Identify and recommend

repairs for worn or damaged components

before failure occurs.

Training & Mentorship:

Assist and train

B-Level and C-Level technicians

in proper repair techniques and procedures. Provide

technical guidance and troubleshooting support

to the team. Stay updated on

OEM service bulletins, recalls, and training certifications

.

Shop Efficiency & Safety:

Follow

OSHA and dealership safety protocols

to maintain a clean and hazard-free workspace. Ensure repairs are completed

efficiently and correctly the first time

to minimize customer downtime. Maintain and properly use

special tools, equipment, and diagnostic software

.

Qualifications

Proven experience as an

A-Level Diesel Technician

or equivalent master-level role Advanced knowledge of

electronic systems, repair verification, and body control systems

Ability to diagnose and repair

complex electrical, mechanical, and driveline issues

Strong understanding of

Cummins, Eaton, and International systems

(web and hands-on training completion preferred) Must maintain

all required state certifications and OEM online training compliance

CDL preferred

Positive attitude and ability to

mentor and train junior technicians

Proficient in reading and interpreting

diagnostic manuals, wiring schematics, and EDS/Guidanz cases

Excellent communication, organization, and problem-solving skills Valid driver's license and acceptable driving record

Physical Requirements

Ability to lift up to

75 pounds

and perform physically demanding tasks Frequent standing, walking, bending, stooping, and reaching in and around vehicles Must be able to

work in a shop environment

that includes exposure to noise, vibrations, fumes, and moving mechanical parts Comfortable working in a variety of temperatures and conditions (indoors and outdoors) Capable of safely operating power tools, diagnostic equipment, and commercial vehicles as needed Must be able to

wear required PPE

(steel-toe/composite boots, safety glasses, gloves, etc.) at all times

Benefits

At White's International Trucks, we believe our people are our greatest investment. Full-time employees enjoy a competitive and comprehensive benefits package including:

Medical, Dental, and Vision Insurance

(multiple plan options)

Health Savings Account (HSA)

with company contribution

Flexible Spending Account (FSA)

options

401(k) with Company Match

- 50% match up to 6% of contributions

Company-Paid Basic Life Insurance

with AD&D

Short- and Long-Term Disability Plans

available for purchase

Optional Supplemental Insurance

(Critical Illness, Accident, Hospital Indemnity, additional Life coverage)

Paid Vacation, Sick Leave, and Holidays

Uniforms Provided

and annual

boot reimbursement

Paid training and certification incentives

Opportunities for

career advancement through our Technician Roadmap

*

Team-oriented, family-driven culture

with a focus on safety, integrity, and growth