Job Description

Company Overview

Legacy Security Services, Inc. is a leading provider in the security monitoring industry, dedicated to delivering exceptional service and innovative solutions for independent alarm companies. Our commitment to transparency and customer engagement drives our mission to maintain superior service levels.

Summary

Join a Fast-Growing Company and Build a Promising Career! Legacy Security Services, Inc provides 24/7 alarm monitoring for both commercial and residential customers. The candidate must have excellent customer service skills, computer literacy, ability to multi-task, and work in a fast-paced environment. On-site paid training is provided to all new Alarm Dispatchers.

Schedule:

Saturday/Sunday/Monday - 7AM-7PM

Training Details:

Paid Training Duration: 2 Weeks Training Hours: 9 AM - 3 PM, Monday - Friday

NEXT TRAINING CLASS STARTS TUESDAY, 12/2

Responsibilities:

Process emergency signals quickly, professionally, and accurately in high stress situations Data entry of new subscribers, updates, and changes to existing customers Process inbound Answering Service calls on behalf of customers Process inbound calls for Customers or Subscribers regarding emergency signal testing and signal or alarm history Low level technical support to assist subscribers with alarms, trouble history and common system issues Process inbound calls from Authority Agencies Spanish Speaking candidates are a plus!
Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance
Work Location: In person