Job Description

Title: Aircraft Maintenance Crew Chief



Location: Zionsville, IN - KTYQ



Reports to: Director of Maintenance


The Company:



At Jet Access: We elevate quality of life.





Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.





As a family-owned, professionally operated, and EOS-managed company, we are committed to growth and operational excellence. With private ownership and an employee-centric, values-driven approach, we move fast, care deeply, and act with purpose.





Our people are not just part of our culture--they help define it. Together, we're building something exceptional: a place where doing the right thing, taking care of each other, and delivering for our clients is more than a motto--it's how we work.





Our five core values aren't just words on a wall - they are lived principles that guide every decision we make: Safety First, Do the Right Thing for the Long Term, Take Care of Each Other, Relationships Matter, and Maintain Positivity.





Expect a safe, positive, fast paced, and growth-oriented environment.


Expect a culture focused on the wellbeing and happiness of our Team Members and their families. Expect to work with a diverse and talented group of aviation professionals. Expect your voice to be heard. Expect to matter.


Your future success is our priority -

Expect it all.





Perks and Benefits:



Our commitment to "Take Care of Each Other" shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You'll join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success--both for the business and your personal growth.





Job Summary:



The Crew Chief at Jet Access serves as the central point of accountability for assigned aircraft throughout the entire maintenance lifecycle. This role combines technical expertise with project leadership, managing aircraft from arrival through delivery while coordinating technicians, parts procurement, quality assurance, and client communication. Working closely with the Director of Maintenance and project managers, Crew Chiefs ensure every aircraft receives meticulous attention to detail while meeting budget, timeline, and quality commitments.





Core Schedule:


Monday through Friday on site. Some on call or evening/weekend hours may be required for AOG events and operational needs




Compensation:


Starting hourly rate of $36.00 - $50.00 / hour depending on experience Overtime pay for all hours over 40 hours per week




Day in the Life:



As a Crew Chief at Jet Access, you'll serve as the aircraft project owner from arrival through delivery, with a special focus on piston and Cirrus projects, orchestrating all aspects of maintenance while leading your technician team. Here's what your role encompasses:

Aircraft Oversight & Incoming Management

Oversee hidden damage inspections and document aircraft incoming condition through comprehensive video inspections per company protocols. Install aircraft identification systems including red tags, ID sheets, and equipment labels while implementing protection measures for aircraft during maintenance. Provide accurate aircraft times, cycles, and engine data to the inspection department for proper maintenance planning. Execute inventory management protocols, create proper documentation, and secure keys with recorded locations. Collaborate with PM/DOM on client incoming checklists to capture all critical information including dates, promises, programs, and squawks.

Work Order & Project Management

Build comprehensive work orders by adding necessary items, researching parts, and obtaining accurate pricing during inspections. Monitor budget performance using Corridor's 'Work Order Labor Hours' report to ensure on-time task completion and project efficiency. Identify and manage long-lead items proactively, coordinating with PM/DOM to prevent delivery delays. Provide daily status updates to project managers on progress, constraints, concerns, and realistic timeframes. Ensure proper work order completion with correct sign-offs, accurate parts documentation, and all entries completed by appropriate personnel.

Parts Coordination & Procurement

Facilitate parts ordering through Corridor with complete information including programs, coverage, need-by dates, and warranty status. Monitor the Corridor "Material Shortage Report" regularly and coordinate with parts department to address critical needs promptly. Ensure timely core returns through proper tagging to avoid core fees and maintain compliance with parts programs. Verify all parts are tagged correctly per company repair station manual standards for compliance and traceability. Return unneeded parts immediately to optimize inventory management and improve parts availability for other projects.

Technician Leadership & Development

Assign work strategically based on technician strengths and weaknesses while communicating clear expectations on budgets, timelines, and quality standards. Provide constructive feedback and set realistic expectations, particularly for technicians with limited experience. Deliver and document hands-on training to foster skill development and build technical capabilities across the team. Review technician time entries for accuracy and provide performance feedback to Director of Maintenance for continuous improvement. Maintain clean, organized work areas and address FOD concerns to ensure a safe and efficient maintenance environment.

Quality Assurance & Delivery Preparation

Coordinate with Chief/Lead Inspector for timely inspections and notify leadership of potential quality issues or escapes. Execute pre-delivery planning 2-3 days prior to delivery by updating paperwork and scheduling engine runs, check flights, and detailing. Complete pre-delivery checklists and return all client inventory items to ensure aircraft is fully prepared for acceptance. Collaborate with inspection department on green tag issuance and return to service documentation for regulatory compliance. Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access's continued growth and success.


Each day brings unique maintenance challenges and aircraft projects, but your leadership ensures every aircraft receives exceptional care while meeting client commitments - all while embodying our core values.





What will make you successful:

Required Skills & Experience:

Airframe and Powerplant (A&P) License required + 2-3 Years experience working with Cirrus aircraft needed for this role
Minimum 5+ years of aircraft maintenance experience Comprehensive knowledge of aircraft maintenance procedures, documentation, and regulatory requirements Experience with maintenance tracking systems and work order management software Proven ability to manage multiple priorities simultaneously while meeting deadlines and budgets Strong organizational skills with exceptional attention to detail and accuracy Excellent written and verbal communication skills with ability to coordinate across departments Experience reading and interpreting maintenance manuals, service bulletins, and technical documentation Proficiency with Microsoft Office Suite and ability to learn aviation management software platforms Ability to work under pressure and adapt to changing priorities in fast-paced operations Valid driver's license and ability to pass background checks and pre-employment screening Commitment to Jet Access's core values

Additional Qualities That Will Make You Successful:

Previous Crew Chief, Lead Technician, or leadership experience in aviation maintenance environment Demonstrated experience mentoring, training, or supervising technicians Previous experience coordinating aircraft projects from arrival through delivery Experience with specific aircraft types in Jet Access fleet Familiarity with Corridor or similar aviation MRO management systems Background in project management or formal project management training Experience managing maintenance budgets and tracking project financial performance Knowledge of common parts programs (ProParts, CAMP, etc.) and warranty claim processes Strong problem-solving abilities with proactive approach to identifying and resolving issues Experience coordinating with clients, project managers, and external vendors Understanding of lean maintenance principles and continuous improvement methodologies Track record of on-time aircraft deliveries while maintaining quality standards Exceptional interpersonal skills with ability to build relationships across all organizational levels




Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.