Job Description

Date: 1/2026

Job:

Operations Coordinator

Department:

Air

-

Import

Location:

Los Angeles Office

General Description

: The Operations Coordinator will have the primary responsibility to support the manager(s) of the air freight import department and secondarily support any of the general departmental lanes within the company which include; Air, Ocean, Import, and Export. This support position will be responsible for the full cycle of any given customer shipment from loading to destination and will also include customer contact and maintenance with a goal of customer satisfaction. Further responsibility includes support to the quoting demands of the company.

Major Duties and Responsibilities:

Track cargo status with airlines. Track cargo status with agents. Keep customers closely updated to their shipment status from departure through arrival and customs clearance. Coordinate shipment arrivals with brokers. Provide new quotations as well as maintain existing quotations to customer base. Coordinate cargo with originating countries. Keep a good corporate working relationship with customers. Maintain all shipments within the Cargo Wise OS using data entry and proficiency.

Minor duties and responsibilities:

Customer Invoicing and quote reconciliation. Data entry International paperwork support. weekend duty require

Qualifications:

Must be proficient on a computer with a working knowledge of Excel and Word. Experience in Microsoft Business Applications a plus. High School diploma or GED required. One to Two years of experience in International Freight business. Business work experience a plus. Able to work in fast paced environment. Bi-Lingual in Asian languages a plus.

Key Competencies:

Flexible aptitude and multi-tasking required. Able to understand and balance work flows from multiple people. Competent in import export workflow, paperwork and incoterms. Ability to communicate clearly, troubleshoot and support others within the company. Enjoy working in a fast paced and challenging office and International profession. Able to interact professionally and service minded to customers. Willingness to learn and build background in Logistics.

Position Direct Report:

Position will directly report to the station manager.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Work Location: Hybrid remote in Gardena, CA 90248