Job Description

Help us architect our future. Be a leader of leaders. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have premium-brand regional or strategy experience? If so, prepare to innovate, create and inspire. The Agile Product Management Senior Manager is responsible for facilitating the delivery of technology solutions by leading, developing and empowering a team of Technical Product Owners for our Enterprise Operational Command Center (EOCC.) The Sr. Manager uses department objectives and metrics to manage performance, drive continuous improvement and provide guidance and feedback to product teams to ensure delivery of business value.

Responsibilities

• Acts as a change agent to drive transformation and continuous improvement. Partners with scrum masters, coaches, and Engineering leadership to employ a metrics-based approach to identify opportunities and optimize team performance. Identifies and assists TPOs with the implementation of strategies to achieve performance goals.
• Leads and develops the Technical Product team ensures that overall department objectives are achieved and business value is delivered for a defined group of technical products. Enables and engages TPOs by managing individual and team development plans to advances skills and team maturity.
• Collaborates with business product owners and stakeholders to initiate new business initiatives, supports the development of business program specifications and business case, works with Technology teams to estimate financial requirements.
• Collaborates across functional, operational and technology groups to ensure the right people are engaged and assists with key stakeholder negotiations. Serves as an escalation point to mitigate issues, remove impediments and resolve

Qualifications

• High School diploma; Bachelor\'s degree preferred.
• Reporting tool expertise (Jira, Tableau, etc.) essential
• Experience or understanding of Infrastructure Operations
• Prior Project/Product Management experience in the software engineering space highly preferred
• Knowledge of user experience and solution design essential
• A high degree of comfort in a fast-paced dynamic/ambiguous environment
• Proven skill at balancing technical knowledge with business possibility and acumen
• Ability to work cross-functionally with Infrastructure, Software Engineering Compliance, and Cigna Information Protection
• Ability to manage ambiguity and built out new ideas
• Passionate member advocate with the ability to identify and meet customer needs within the agile framework

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we\'re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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