Job Description

Ready to help us transform healthcare? Bring your true colors to blue.

• Collaborates with, guides, and advises Value Stream Leads, scrum masters, project/program managers, product owners/managers, developers and other agile team members by providing coaching, consulting and support to change and improve the team\'s way of working to increase speed to value
• Helps teams and individuals embed agile values and mindsets into their solution creation and problem-solving ways of working
• Coaches individuals and teams to improve fast flow of value by leveraging agile, DevOps and lean principles, practices, and patterns
• Facilitates training, runs workshops, value stream mapping sessions, and improvement kata working sessions, to name a few
• Helps teams identify top impediments, determine countermeasures, form improvement hypotheses, implement experiments, and metrics to continuously improve and make measurable differences in quality, time to value, consumer and employee satisfaction, and reduced risk
• Enables teams to be increasingly independent in their ability to drive their own continuous improvement culture and discipline, their impediment identification, their experiment process, and their continual adoption of agile ways of working
• Uses extensive knowledge of agility frameworks, methods, and real-world team and team-of-team\'s adoption of agility but helps them apply these based on their specific context, point of time in their journey, and their specific and unique outcome goals and challenges (i.e., using agility practices as a means to an end rather than for the sake of doing Agile or hitting some "Agile maturity score")

Bachelor\xe2\x80\x99s degree or equivalent experience. MBA highly desired, or advanced university degree
10-12 years of program management experience with proven Agile and facilitation skills
10-11 years leading Agile teams
In-depth knowledge of Agile methods and frameworks (e.g. Scrum, Kanban, Lean, Disciplined Agile, SAFe)
Excellent communication and coaching skills
Ability to work with cross-functional teams
Master Black Belt, Project Management, Lean and/or Six Sigma, and/or Change Management Certifications highly desired
Healthcare experience preferred

Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above

Location Boston Time Type Full time

WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don\xe2\x80\x99t hesitate to apply. We\xe2\x80\x99d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It\xe2\x80\x99s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you\xe2\x80\x99d like to be a part of, we\xe2\x80\x99d love to hear from you. You can also join our Talent Community to stay \xe2\x80\x9cin the know\xe2\x80\x9d on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).

Blue Cross Blue Shield of Massachusetts, has a COVID-19 vaccination requirement. Your offer of employment is dependent upon either being fully vaccinated for COVID-19 or an accommodation based on a disability or sincerely held religious belief, practice, or observance by submitting a request to Human Resources.