Job Description

The Position

Overview
The Aggregate Spend Sr. Manager role will play a critical internal customer-facing leadership role on the Experience & Engagement Compliance (XEC) team at Genentech, empowering them to advance their goal of seamless, consistent, and meaningful patient and customer experiences by enabling effective navigation of the evolving compliance environment. The general purpose of this role is to operationalize and manage Genentech\xe2\x80\x99s compliance with internal policies, procedures and external laws specific to state and federal reporting, tracking and registration obligations for pharmaceutical manufacturers specific to interactions with HCPs. The role is required to influence key stakeholders on policies and procedures that fosters compliant behaviors, improve efficiency, and mitigate risk for Genentech. Engaging in partnerships and cultivating a culture of compliance is critical for this role. The Aggregate Spend Sr. Manager uses deep subject matter expertise, resources across their network, and industry benchmarking to make meaningful progress that impacts patients and customers each day. This individual also lives the CMG Operating Principles and is accountable for Governance, including but not limited to GBO and CMG commercial compliance process, procedures, systems and methodologies. Key Accountabilities

• Act as a subject matter expert and advise internal stakeholders to inform/guide key decisions and/or advise on transparency regulations.
• Provide exceptional guidance to internal employees and external stakeholders by diligently answering system, process, and compliance questions; engage other departments/functions if needed to resolve issue/question.
• Draft, develop, implement, train and continuously educate internal employees and stakeholders on laws and internal policies, systems, and processes governing transparency reporting to drive adoption and adherence.
• Identify opportunities to improve data collection and reporting processes, systems, capabilities, and customer experiences to enhance quality, effectiveness, and efficiency.
• Use metrics to proactively identify trends and outliers for ongoing analysis.
• Stay abreast of new/updated Healthcare Compliance Office (HCO) policies and external laws/regulations and update or implement operations to maintain compliance.
• Draft and implement SOPs/working instructions to enter, research, monitor, and/or validate HCP/HCO spend data for compliance with internal policies and state/federal transparency reporting requirements and state HCP related tracking and registration regulations.
• Proactively research and monitor changes to applicable state and federal regulations and update internal business assumptions and procedure documents accordingly, in conjunction with HCO and Healthcare Law Group (HLG).
• Ensure adequate documentation and records retention standards to effectively support and enable team operations.
• Triage and escalate compliance concerns and/or questions to manager and/or the HCO/HLG if needed, to ensure adequate follow-up and solution.
• Facilitate and/or represent Transparency and Aggregate Spend Operations (TAgg Ops) in cross-functional and other key meetings, projects, programs, and other forums.

Key Responsibilities

• Compliance - Promote and participate in an open dialogue on compliance topics and reinforce the importance of adhering to compliance policies and guidance; hold self and others accountable for compliant behavior.
• Simplicity - Seek to improve the way things get done by making efficient and resource-conscious decisions. Work to make processes simpler and more effective.
• Customer Centricity - Work with the end-user in mind (i.e., patient, key stakeholder, or other party). Ensure that work is in support of creating value for the end-user.
• Continue to actively pursue, through formal education, hands-on experience, or other acceptable means, growth and development of areas not currently within their capacity, and will be expected to make use of resources provided by Genentech for education and professional development.
• Comply with all laws, regulations, policies and procedures that govern the conduct of Genentech activities.
• Perform all tasks with a demonstrable commitment to the New Ways of Working.
• Prioritize professional development by completing at least one compliance related training course and one rotational opportunity annually,
• Perform all other duties and tasks as assigned.

Competencies

• Demonstrable track record of effective and business-positive decision-making
• Demonstrable growth mindset, with the ability to remain flexible and work harmoniously with peers and stakeholders
• Demonstrably effective interpersonal communication skills in both written and verbal form
• Demonstrable track record of achieving positive business results and outcomes
• Demonstrably effective skill and acumen for teamwork and collaboration
• Demonstrable acumen for inspiring and influencing co-workers, colleagues, and customers
• Demonstrable aptitude for innovation and innovative thinking
• Demonstrably effective, with a track record of success managing change
• Demonstrated ability to effectively prioritize work
• Demonstrably excellent attention to detail

Qualifications

• Bachelor\'s Degree
• Demonstrable abilities organizing, prioritizing, and executing on daily business activities as well as project-based and long-term projects and programs
• Thorough knowledge of state and federal regulations related to HCP/HCO spend reporting, tracking and registration for pharmaceutical manufacturers
• Certified compliance professional is a plus (pharma specific compliance certification must be obtained upon hire)

Experience

• Work experience of 10 years with at least 6 gained in compliance, sales or marketing in the pharmaceutical, biotechnology, management consulting, or other regulated industry
• Experience in a regulatory or compliance environment
• Experience serving as an advisor of a process or procedure
• Demonstrable ability to communicate complex information to different audiences at all levels in the organization

The expected salary range for this position based on the primary location of California is $143,200- $266,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. Genentech requires all new hires to be fully vaccinated against COVID-19 as of their start date. This requirement is a condition of employment at Genentech, and it applies regardless of whether the position is located at a Genentech campus or is fully remote. If you are unable to receive the vaccine due to a disability or serious medical condition, or because it is prohibited as a result of your sincerely held religious beliefs, you will have an opportunity to request a reasonable accommodation.