Job Description

Agency Health Liaison Supervisor

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OFFICE OF LABOR RELATIONS Posted On: 11/29/2025
Full-Time Location
MANHATTAN
Exam May Be Required Department
Health Benefits
Salary Range:
$79,000.00 - $79,000.00

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The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City's liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990). Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement Program and Pre-Tax Benefits & Citywide Programs, including the Deferred Compensation Plan and NYCE IRA. In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs. The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters, while also negotiating collective bargaining agreements with the City's 149 bargaining units.







The role is responsible for the supervision of staff responsible for client and agency/union contact on all matters relating to the administration of the City's self-funded health plan.




Key Responsibilities:

Supervises liaisons to agency benefits offices, payrolls and carriers for eligibility, claims payments under the NYCE PPO. Directs staff responsible for assisting employees navigating both ESS and application Forms. Monitors Liaisons to Agency HR, Unions and active employees. Conducts on-going training of personnel assigned to the liaison unit. Handles all personnel matters including performance review and any disciplinary meetings.


INSURANCE ADVISOR - 40235

Minimum Qualifications

a. A baccalaureate degree from an accredited college or university plus one year of full-time paid experience within the last six years in fire, casualty or surety insurance as a corporate insurance manager, insurance agent, insurance underwriter or insurance broker; or


b. High school graduation or evidence of having passed an examination for the high school equivalency diploma or the U.S. Armed Forces G.E.D. certificate with a score of at least 35 on each of the five tests and an overall score of at least 225 in the examination for the certificate; plus five years of satisfactory experience within the last six years as described in (a) above; or


c. A satisfactory equivalent combination of education and experience. However, all candidates must be high school graduates with at least one year of experience in the last six years as described in (a) above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID
759742
Posted until
01/27/2026
Title code
40235
Civil service title
INSURANCE ADVISOR
Title classification
Competitive-1
Business title
Agency Health Liaison Supervisor
Experience Level: Experienced (Non-Manager) Job level
00
Number of positions
1
Work location
22 Cortlandt Street
Category: Administration & Human Resources Agency Health Liaison Supervisor