Job Description

Purpose of Position/General Statement/Distinguishing Features of Position

The primary responsibility of this position is to provide supervision, administrative direction, staff development, and quality assurance for the Washburn County Aging & Disability Resource Center (ADRC) and Unit on Aging programs. These services are designed to meet the needs of the older adults, caregivers, and adults with disabilities of Washburn County. The Director position administers the continuity and effectiveness of agency services in conformity with Federal and State Law, as well as State and local policy and procedures.

The Director is the overall supervisory manager of operations, providing leadership for the staff and volunteers of the Washburn County ADRC/Aging programs. This work involves extensive contact with area service providers, businesses, county agencies, community leaders, organizations, elected officials, and appointed committees/councils. The Director oversees the county assigned position of Mass Feeding for the Washburn County Emergency Operations Center (EOC) in case of a local or nation emergency. The work is performed under the policy direction of Aging and Disability Resource Center Committee and the County Board of Supervisors. The position is responsible for organization and facilitation of the state required advisory committees, which include ADRC Governing Board, Aging Citizens Advisory Committee, and the Nutrition Advisory Committee.

Primary Duties/Job Functions

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or directed.

Plan, organize, direct, and coordinate the work of the ADRC/Aging programs to ensure effective and efficient delivery of services to county residents. Propose, develop, recommend, and administer the annual ADRC/Aging operating budget. Forecast expenses and revenues. Research new funding sources, prepare grant applications, implement, and report on grant awards. Monitor program expenditures for compliance with budget allocation. Work and communicate closely with agency and county fiscal staff, to ensure compliance with county, state, and federal mandates. Provide direct supervision and support to the ADRC/Aging staff. Exercise appointing authority over all staff including hiring, evaluation, promotion, transfer, discipline, and termination of individual employees within the limits of County policy and process. Monitor, supervises, and approve activities of subordinates to ensure accuracy, thoroughness, competence, and efficiency. Determine and arrange for staff training and development. Direct staff to identify ways to improve the quality of services and development of programs. Provide training and enforce confidentiality standards of staff. Maintain a high level of departmental performance, quality, interest, cohesion and momentum in accordance with Federal, State and local government regulations. Conduct public hearings or surveys to identify the needs of the elderly, disabled, and caregivers to best meet their needs by maximizing resources and minimizing duplication and waste. Establish and maintain positive relations with staff, volunteers, community members, program participants, news media representatives, local/state/federal organizations, and other agencies. Act as a liaison for Washburn County residents age 60+, caregivers, and adults with disabilities to the Aging & Disability Committee and County Board members. Advocate on behalf of and provide advocacy training to these population demographics of Washburn County. Work with committee chairs and department heads to prepare agenda items pertinent to the aging and disability communities as needed. Determine committee agendas. Prepares and deliver reports to committees, County Board, and other groups. Implement committee recommendations and directives. Attend and participate in staff, county, and community meetings. Collaborate with other agencies and coordinate activities outside of the office which result in development of comprehensive services and resources available to the elderly, people with disabilities, and caregivers. Attend seminars, workshops, conferences, trainings, and maintain knowledge of current programs, legislation, and programs relevant to the aging, disability, and caregiver populations. Maintain membership in professional associations and local organizations. Prepare agency ADRC, Aging, and Transportation plans, hearings, and reports as required for each program. Plan, organize, promote, participate, and attend various informational, recreational, social activities, meetings, and events for the elderly, disabled, and caregiver populations. Market aging, disability, and caregiver programs and accomplishments to maintain visibility as a positive community force. Identify gaps in services needed by older people and provide leadership in developing services and programs, including recruitment and training of volunteers. Assist in the process of hiring and monitoring contracted services and providers. Develop and implement agency policies and procedures in accordance with applicable laws and standards. Assist staff in the application of such policies and procedures. Represent the ADRC/Aging agency in a professional manner at all times. Support Washburn County Government Core Values throughout all levels of the department decision making. Develop customer service as an integral part of all department operations. Monitor state/federal laws and rules for impact on the department and consumers.

EXPERIENCE AND TRAINING REQUIRED:

An ADRC/Aging Director is required to have a Bachelor of Arts or Science degree or a license to practice as a registered nurse, pursuant to Wis. Stat. 441.06, and the equivalent of at least one year of full-time experience in a health or human services field working with one or more of the client populations served by the ADRC. Qualifying work experience may be paid or unpaid and may include internships, field placements, and volunteer work. In the event that a candidate lacks the degree and/or experience described above, the ADRC can request a waiver of education and/or experience requirements from DHS. Approval of waiver requests is discretionary. DHS is not obligated to approve a request for waiver of education and/or experience requirements. Requests for exception to the education or experience requirements must be submitted to and approved by DHS prior to the ADRC making the job offer.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of issues associated with aging and disabled populations. Prior supervisory experience strongly desired. Ability of successful completion of the Wisconsin State approved ServSafe Food Manger Certification within six months of hire and maintenance of such certification required. Requires successful completion of all ADRC/Aging Director trainings as required per WI State Policies. Requires a valid Wisconsin driver's license and access to insured transportation. Applicant must pass background checks. Knowledge of human growth and behavior. Knowledge of community based human services and resources available for the elderly and disabled populations. Knowledge of and ability to apply Wisconsin and Federal Statutes, rules and regulations that affect unit functions. Ability to provide effective leadership and to plan and direct the work of others. Ability to communicate tactfully, clearly, concisely, accurately in order to establish and maintain effective working relationship with clients, co-workers, other agencies and the public. Ability to present reports and/or presentations in proper oral and written format; ability to speak in front of groups of people. Ability to read, analyze, and interpret common technical journals, government regulations, and legal documents. Ability to maintain knowledge of current programs, policies, standards, procedures, ordinances and laws and their application. Ability to respond to common inquiries or complaints from clients, court officials, regulatory agencies, and members of the community. Ability to perform and apply basic arithmetical functions and to read and interpret simple financial statements. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables. Proficient computer skills, including the ability to use a personal or laptop computer for preparation of written reports and correspondence, as well as data entry and use of specialized software. Ability to work well with others, including in a team format to achieve client and agency goals. Ability to work with minimal supervision in a fast-paced and stressful environment. Ability to work a flexible schedule based on the needs of clients Ability to follow directions and complete projects in a timely manner Ability to provide first line supervision, including the ability to advise and interpret how to apply policies, procedures and standards to specific situation

Language Ability and Interpersonal Communication

Ability to decide the time, place, and sequence of operations within an organizational framework, and to oversee their execution. Ability to analyze and categorize data and information using established criteria, to determine consequences, identify, and select alternatives. Ability to manage and direct a group of workers, including the ability to provide counseling and mediation. Ability to persuade, convince and train others. Ability to advise and interpret regarding the application of policies, procedures and standards to specific situations. Ability to utilize a variety of advisory and design data and information such as time cards, revenue and expense reports, vouchers, invoices, contracts, budgets, grant applications, client information, client assessments, program statistics, demographic information, activity reports, menus, legislation affecting older persons, regulations, computer software operating manuals, newsletter copy, directories, non-routine correspondence and accounting methods. Ability to communicate orally and in writing with persons 60 and over, volunteers, clients/participants, county department heads, county employees, elected and appointed officials, dietitians, community groups, social workers, institution discharge planners, business representatives, news media representatives and vendor representatives.

Mathematical Ability

Ability to calculate percentages, fractions, decimals, volumes, ratios and present values. Ability to interpret basic descriptive statistical reports.

Judgment and Situational Reasoning Ability

Ability to use functional reasoning in performing influence functions such as supervising, managing, leading, teaching, directing, and controlling. Ability to exercise good judgment, decisiveness, and creativity required in situations involving the direction, control, and planning of an entire program or multiple programs.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

TOOLS AND EQUIPMENT USED:

Telephone systems; mainframe computer terminal; personal computer including word processing software; copy machine; postage machine; fax machine; calculator.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as irate individuals, intimidation, and disease may cause discomfort and pose a limited risk of injury.

CLOSING STATEMENT:

This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and skills needed. It is not intended as a complete list of job duties, responsibilities and/or essential functions. This description is not intended to limit or modify the right of the supervisor to assign, direct and control the work of employees under supervision. The County retains and reserves any and all rights to change, modify, amend, add to, or delete from any section of this document as it deems, in its judgement, to be proper.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The duties are subject to change by the employer as the needs of the employer and requirements of the job change

Job Type: Full-time

Pay: $69,014.40 - $83,865.60 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Loan forgiveness Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location: In person