Admissions Specialist (admsspc 01)

Phoenix, AZ, US, United States

Job Description

Join New Freedom - Where Second Chances Become Bright Futures




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About Us



At

New Freedom

, we don't just believe in second chances--we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.



Our approach blends empathy with action--offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.



If you're driven by purpose, passionate about people, and ready to make a lasting impact,

this is where you belong

.


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Why You'll Love Working Here





We take care of the people who take care of others. At New Freedom, you'll enjoy:


Competitive pay

- because your impact matters

Enhanced health insurance

- wellness shouldn't be a burden +

Majority paid by company, family included

+

$0 primary care co-pay


+

$2,000 FREE Health Reimbursement Account


Flexible Spending Account-

medical and dependent care options

Low-cost dental, vision, & supplemental coverage-

to further support your health

Company-paid life insurance & short-term disability -

for unexpected needs

Employee Assistance Program

- confidential support for life's challenges

401(k) with company match

- invest in your future while you invest in others

Generous paid time off

- including sick days, holidays, vacations, and more

Free meals, snacks, drinks, & gym access

- fuel your body and mind

Free onsite training & certifications

- CPR, Safety Care, Peer Support, and more

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About the Position - Admissions Specialist





The New Freedom

Admissions Specialist

supports the foundational processes of the Admissions Manager and the New Freedom Admissions mission. This role supports individuals seeking services and placement in New Freedom programs for successful transition/re-entry from incarceration, addiction programs, homelessness, and the overall community.


Your Impact Will Include:




Respond to community inquiries, assess needs, and provide appropriate treatment or referral options. Conduct timely follow-up on New Freedom referral messages and schedule/complete pre-screen phone interviews. Create and maintain accurate Salesforce records and assist with EMR chart preparation, including documentation and ROIs. Coordinate with SMI clinics, partner programs, parole/probation, and internal teams to obtain necessary candidate information. Support the Admissions Manager and ensure proper routing of incoming calls to relevant departments. Assist with Clothing Room tasks and manage ordering of clothing and hygiene items for intake kits. Communicate professionally with internal and external stakeholders while representing New Freedom's mission and values. Manage time, tasks, and responsibilities independently with strong accountability and follow-through. Performing additional duties as assigned to support our mission.

Where You'll Work




Primarily onsite at our offices Using standard office equipment, plus plenty of face-to-face interaction. Some days will require long periods of sitting, standing, or walking. Requires the ability to lift, carry, or move objects up to 30 pounds

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Culture Fit Test





Think you might be a great fit? Take our quick

Culture Survey

here:

https://go.apply.ci/s/bQwMHI71Ue

Select your desired position and complete the short survey. Can't find the role listed? Choose "Other Interest - Position Not Listed."


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Equal Opportunity Statement





New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.


"Every day, someone walks out of a prison gate with nothing but a bag of belongings and a hope for a better future. At New Freedom, we meet them at that moment--with open arms, real opportunities, and the belief that their past does not define their potential."

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Experience




RequiredMust be 21 years or older Excellent communication, organizational, time management, critical thinking, and problem-solving skills required Effectively demonstrates versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm required Excellent communication, organizational, time management, critical thinking, and problem-solving skills required

PreferredPrevious experience with admissions/intake preferred Thorough understanding of recovery and/or 12-step program principles preferred 2 year(s): Two (2) or more years of incarceration and/or D.O.C. re-entry experience strongly preferred
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Education




RequiredHigh School or better in General Studies HS Equivalency or better in General Studies
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Licenses & Certifications




RequiredAPS Verification Criminal Background Check CPR/FA Certification Safety Care Initial Cert Annual TB Clearance Drug & Alcohol Testing
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Skills




RequiredComputer/Technology Literacy Effective interpersonal skills Ability to sit for prolonged periods Ability to stand for prolonged periods

PreferredBilingual (Spanish) Behavioral Health Experience Legal/Justice Involvement Lived Experience
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Behaviors




RequiredFunctional Expert: Considered a thought leader on a subject Dedicated: Devoted to a task or purpose with loyalty or integrity Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Job Detail

  • Job Id
    JD6215325
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Phoenix, AZ, US, United States
  • Education
    Not mentioned