, we don't just believe in second chances--we help people thrive because of them. We are a dynamic, compassionate, and peer-driven community dedicated to empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives and reintegrate into society.
Our approach blends empathy with action--offering tools, mentorship, and unwavering support that transforms lives, families, and communities. When you join New Freedom, you join a movement that creates personal, societal, and economic change every single day.
If you're driven by purpose, passionate about people, and ready to make a lasting impact,
supports the foundational processes of the Admissions Manager and the New Freedom Admissions mission. This role supports individuals seeking services and placement in New Freedom programs for successful transition/re-entry from incarceration, addiction programs, homelessness, and the overall community.
Your Impact Will Include:
Respond to community inquiries, assess needs, and provide appropriate treatment or referral options.
Conduct timely follow-up on New Freedom referral messages and schedule/complete pre-screen phone interviews.
Create and maintain accurate Salesforce records and assist with EMR chart preparation, including documentation and ROIs.
Coordinate with SMI clinics, partner programs, parole/probation, and internal teams to obtain necessary candidate information.
Support the Admissions Manager and ensure proper routing of incoming calls to relevant departments.
Assist with Clothing Room tasks and manage ordering of clothing and hygiene items for intake kits.
Communicate professionally with internal and external stakeholders while representing New Freedom's mission and values.
Manage time, tasks, and responsibilities independently with strong accountability and follow-through.
Performing additional duties as assigned to support our mission.
Where You'll Work
Primarily onsite at our offices
Using standard office equipment, plus plenty of face-to-face interaction.
Some days will require long periods of sitting, standing, or walking.
Requires the ability to lift, carry, or move objects up to 30 pounds
New Freedom Ops LLC is proud to be an Equal Opportunity Employer, a drug-free workplace, and compliant with Veteran and ADA regulations.
"Every day, someone walks out of a prison gate with nothing but a bag of belongings and a hope for a better future. At New Freedom, we meet them at that moment--with open arms, real opportunities, and the belief that their past does not define their potential."
####
Experience
RequiredMust be 21 years or older
Excellent communication, organizational, time management, critical thinking, and problem-solving skills required
Effectively demonstrates versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm required
Excellent communication, organizational, time management, critical thinking, and problem-solving skills required
PreferredPrevious experience with admissions/intake preferred
Thorough understanding of recovery and/or 12-step program principles preferred
2 year(s): Two (2) or more years of incarceration and/or D.O.C. re-entry experience strongly preferred
####
Education
RequiredHigh School or better in General Studies
HS Equivalency or better in General Studies
####
Licenses & Certifications
RequiredAPS Verification
Criminal Background Check
CPR/FA Certification
Safety Care Initial Cert
Annual TB Clearance
Drug & Alcohol Testing
####
Skills
RequiredComputer/Technology Literacy
Effective interpersonal skills
Ability to sit for prolonged periods
Ability to stand for prolonged periods
PreferredBilingual (Spanish)
Behavioral Health Experience
Legal/Justice Involvement
Lived Experience
####
Behaviors
RequiredFunctional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.