Job Description

MedQuest College has an immediate opening for an Administrative Support Associate. The Administrative Support Associate performs a variety of administrative and clerical tasks for our students, Bursar, Registrar, etc. Job requirements include, but are not limited to, the following:

Greet and welcome guests as soon as they arrive at the office

Greeting and Checking in Students for Campus Tours, Orientation, Etc.

Answer, screen, and forward incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort, and distribute daily mail/deliveries

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

Proctor Assessments

Provide support to Financial Aid as needed

Track and Analyzes Reporting

Update calendars and schedule meetings

Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Additional administrative support

Knowledge, Skills, and Abilities Required:

Proven work experience as a Receptionist, Front Office Representative, or similar role

Proficiency in Microsoft Office Suite and Google +

Hands-on experience with office equipment (e.g.fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Reports To:

Student Services Manager

Customer Service

To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Career Services Support

Under general guidance from the Campus Director, this role also provides support services with job placement assistance for graduates. Responsibilities include, but are not limited to:

Conduct resume reviews to enhance graduate employability. Provide placement assistance and individualized job search support as requested. Share verified job leads and employment opportunities with graduates. Maintain accurate and timely records for end-of-year reporting. Etc.

Knowledge, Skills, and Abilities Required:

Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.

Ability to work effectively with diverse populations.

Ability to communicate effectively, both orally and in writing.

Ability to gather data, compile information, and prepare reports.

Physical Requirements

May be susceptible to eyestrain, back discomfort, and hand/wrist problems due to long periods working on a computer; Occasional stress may occur from volume and deadlines; Demands normal manual dexterity and visual and auditory acuity; Must be mobile throughout the campus; May be some walking, standing, bending, or carrying light items.

Experience/Education:

Organization and communication skills are required to be successful, as is the ability to be flexible and multitask. Attention to detail is essential. 1-3 years of related experience is required.

Job Types: Full-time, Contract

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Schedule:

Monday to Friday
Ability to Commute:

Louisville, KY 40223 (Required)
Ability to Relocate:

Louisville, KY 40223: Relocate before starting work (Required)
Work Location: In person

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person