Job Description

Summary
DJA is seeking an Administrative Specialist III who enjoys working on a variety of tasks, can switch gears at a moment's notice, works effectively with people from diverse backgrounds and works independently within the Office of the Director.
The Office of the Director is comprised of the Director, Deputy Director, Project Managers and other Professional staff. This position requires daily interaction with the administrative team while supporting division managers and supervisors. Successful candidates will provide a consistent and accurate work product and possess strong technical knowledge to maintain special projects. The Office of the Director has a vibrant atmosphere of customer service working with members of the public, internal staff, and external agencies. The person in this position serves as a main liaison to the staff and customers of the Department of Judicial Administration, handles incoming correspondence, and greets customers. It is essential that the candidate exhibit a high degree of professionalism, reliability and integrity.
WHO MAY APPLY: This position is open to current career service and term limited temporary King County employees
WORK LOCATION: This position is based at the King County Courthouse, 516 3rd Ave., Seattle, WA 98104.
WORK SCHEDULE: This position is overtime eligible, 40 hours/week, Monday through Friday.
REQUIRED MATERIALS:

• King County Application Form
• Answers to the Supplemental Questions
• Resume
• Letter of Interest should detail your background and describe how you meet or exceed the requirements listed in this job announcement. (This will be used as a writing sample).

Please note that you can attach multiple documents to your application. Your options are:
*Copy and paste one or more documents into the text resume section of the application.
*Attach multiple documents/files in the resume attachment section.
Contact Information: Please direct questions about this position to Latosha Hanson at 206-477-4966 and questions about the recruitment to Brittany Hagen Crosser 206-477-4035.
Job Duties
This position serves as the main liaison to the staff and customers of the Office of the Director. The position duties include but are not limited to:

• Assist customers and provide information about the department and the Director's Office to internal and external customers in person, on the phone, and through correspondence in a professional, patient, and friendly manner.
• Organize and oversee the department's SharePoint site.
• Provide direction and training instructions on how to use SharePoint.

• Provide technical support to the management team and department staff.
• Edit and finalize content on the web.
• Gather, organize, and prepare data for inclusion in reports.
• Interpret policies and codes to provide information to employees and customers.
• Organize, route, and order supplies as needed by the Director's Office.
• Attend meetings, take minutes, and represent the department at various internal and interdepartmental meetings.
• Compose, draft, proofread and/or edit final documents sent out to the department or internal/external customers.
• Perform special projects, as requested.
• Cover a variety of assignments quickly moving from one task to the next and keeping co-workers informed on task status.
• Participate in Incident Response calls related to site or software outages, or other downtime events that require prompt communication and actionable items.
• Support and serve as primary back-up to the Executive Assistant.
• Serve as back-up Mission Critical employee to Executive Assistant, working outside of scheduled hours, when adverse conditions arise.
• Support Business & Finance Officer with bi-weekly payroll processing.
• Support Senior Human Resources Analyst with personnel file digitization
• Handle sensitive information.

Experience, Qualifications, Knowledge, Skills
Applicant's experience must demonstrate the following knowledge, skills and abilities or any equivalent combination of experience and/or education which provides the applicant with the desired skills, knowledge and ability required to perform the primary functions of the job.

• Minimum of two years administrative experience performing a variety of complex duties in an office setting.
• Minimum of two years customer service experience.
• Effective oral and written communication skills.
• Demonstrated ability to perform well in a fast-paced environment, manage time effectively to work on multiple tasks, and consistently deliver timely and high-quality results.
• Strong organizational skills, attention to details and ability to prioritize workflow according to shifting work demands.
• Maintain confidentiality, as well as use independent judgment and decision making.
• Quickly learn office procedures and terminology.
• Intermediate or advanced computer skills including publishing content to the web and use of Microsoft applications (Outlook, Word, SharePoint, Excel, PowerPoint, and Windows).
• Familiarity with PeopleSoft or other payroll processing software.
• Familiarity with Laserfiche or other Human Resources personnel records application.
• Ability to work and make decisions in a team environment and be a positive team member including coordinating with the schedules of other staff; cooperating with other team members, possessing the ability to compromise and resolve issues with minimal direction; interpersonal skills.
• Work independently with minimal guidance.
• Exhibit flexibility and work professionally with all levels of staff.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all DJA positions.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our .
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No

02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Please indicate how many years of customer service experience you have.

• Less than two years
• Two years to five years
• More than five years

04
Please describe your experience providing excellent customer service directly to the public, when you interacted with people from different cultural, social, and economic backgrounds. Be specific about the type of interaction and what methods you used to be effective.
05
Please indicate your level of proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

• None
• Beginner
• Intermediate
• Advanced

06
Please describe your experience with processing payroll for a company. What application did you use? State when and where you performed these functions.
07
Please describe your experience working independently on multiple and complex competing priorities and assigned tasks with minimal or no guidance. Describe how you independently and efficiently organize and prioritize assignments and tasks, meet deadlines, and exercise adaptability to changing priorities while maintaining a positive and professional approach. Please provide specific examples. If you do not have this experience, please put N/A.
08
Please indicate your level of proficiency with Microsoft SharePoint.

• None
• Beginner
• Intermediate
• Advanced

09
Please describe your experience with processing or handling of digital personnel files or other documentation. What application(s) and/or process(es) did you use? State when and where you performed these functions.

Skills Required