Job Description

With our Agency\'s mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Department of Mental Health, Lake City Mental Health Clinic, 675 North Matthews Road, Lake City, SC 29560.
Under general supervision, performs a variety of administrative support and advanced clerical duties, exercises judgement in the application of established office practices and procedures with minimal supervision.

• Performs duties in a timely and efficient manner according to all standards. Provides appropriate office coverage and cross training is maintained. Present a professional and courteous atmosphere for clients and other staff as well as confidentiality is maintained. Staff are notified promptly of appointments and appointments are scheduled accurately, requests for records are issued timely, provides coverage, and completes other duties and reporting as required by supervisor and management. Meetings are attended as directed. Employee will adhere to all SCDMH and PDMHC Corporate Compliance Standards to include education, responsibility, auditing standards, enforcement and reporting.
• Coordinates all Patient Assistance Applications for PDMHC - Adult Services. Ensures medications are reordered in a timely manner. Data entry of required client information in CIS and EMR and any changes to such information as required and as changes occur in accordance with State and Center policies and standards. Financial reviews are completed yearly, and necessary information updated.
• Client cases (open, closed, volumized) are maintained in accordance with Center and State guidelines. Ensures closed charts are prepared for microfilm per SCDMH guidelines and all current client information is scanned into EMR record timely. Periodically audits chart information to ensure accuracy is maintained and standards are being met.
• Ensures that cashiers maintain deposit records, daily cash box records and deposit collected monies according to SCDMH and Center policies and procedures.
• Accounts receivable is monitored on a daily basis, checked in DHHS. Daily reporting on clients with balances which exceed $2,000 is reported per request and clients with balances are being met with face-to-face to work out financial arrangements. Evidence of eligible back billing is present.

State Minimum Requirements: A High School diploma; related clerical experience may be substituted for a high school diploma.

Agency (Facility) Minimum Requirements: High School diploma with 2 years clerical experience.

Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs

State of South Carolina