Job Description

Responsibilities
The role is anticipated to spend 50% of its time in surgery scheduling activity.

• In coordination with patient care team, and following physician feedback, identify appropriate time frames for surgical procedures and coordinate scheduling of procedures with patient, family members, and all other appropriate parties.
• Obtain insurance authorization for all scheduled procedures.
• Promptly post all surgical procedures into the EPIC EMR at Norfolk General Hospital.
• Proactively work with care team members to help ensure assigned faculty surgical schedules are optimized during assigned OR days and times.
• Promptly release unutilized OR time to the other ENT Department faculty.
• Coordinate co surgical procedures for faculty members with outside physician offices.

The role is anticipated to spend 50% of time on administrative and other support functions of the assigned faculty members.

• Maintain outlook calendars and academic calendars for assigned faculty members.
• Work to ensure clinically scheduled times are optimized and fully utilized.
• Assist as the primary point of contact for assigned faculty members for various academic and research related activities.
• Assist with travel, registration and expenses reimbursements for assigned faculty members.
• Provide support in other areas of the Department when needed to ensure coverage.
• Assist with other administrative needs of faculty members as requested.
• Attend required meetings.
• Other duties as assigned.

Qualifications

• Exceptional verbal and written communication skills.
• A firm understanding of insurance.
• Ability to develop and maintain effective relationships with public, partners, customers, and co-workers; while working cooperatively and effectively with others to achieve common goals.
• Ability to manage time and resources to ensure assignments are completed accurately and deadlines are met. Meets attendance/punctuality requirements.
• Ability to adapt to changing work environments, work priorities, and organizational needs. Takes independent action to address and resolve problems.
• Ability to expresses ideas effectively and demonstrate sound judgment with regard to decision-making.
• Ability to deal with others in a direct honest manner and comply with all EVMS policies and procedure.
• Experience within a large surgical practice is preferred, generally obtained through at least one year of previous experience.

Location : Location
US-VA-Norfolk

Skills Required