Job Description

General mission:
Reporting directly to the General Manager for the Americas, you will play a key role in ensuring the efficient day-to-day operations of the office. In this dynamic position, you will also provide essential support to the different departments (training, marketing, sales and finance), helping to coordinate activities, streamline processes, and contribute to the successful execution of regional initiatives. Your ability to manage multiple priorities and foster collaboration across teams will be critical to the smooth functioning of the organization.
Main tasks (but not limited to):
OFFICE MANAGEMENT & OPERATION

• Oversee daily office operations and address employee needs, including IT equipment (with consultants), printers, supplies, workspace setup, and maintenance.
• Manage and process all office-related invoices and bills, ensuring timely payments and accurate record-keeping in coordination with finance and relevant vendors.
• Manage office supply inventory (including stock room) and coordinate with service providers (e.g., cleaning, water delivery).
• Handle all correspondence, including emails, mail, packages, and deliveries.
• Answer and direct calls from the main office line.
• Maintain a clean, organized workspace aligned with brand standards.

EXECUTIVE SUPPORT

• Provide comprehensive support to the Managing Director, including calendar management, coordination of market visits, HQ and client meetings, preparation of presentations, and execution of ad hoc projects.
• Organize and manage travel arrangements / agenda for the Managing Director and team members, including flight and hotel bookings for group travel, corporate meetings, and key industry events (e.g., International Meeting, TFWA, BA Conference).
• Handle expense reporting and reimbursement processes efficiently and in a timely manner.

SEMINAR / TRAINING
Training Event Coordination

• Organize logistics for training events, including venues, travel, accommodations, and on-site needs.
• Coordinate with venue staff on schedules, room setup, AV, and catering.
• Support execution of seminars and workshops, ensuring smooth setup and material distribution.
• Prepare training materials, badges, certificates, and delegate kits.
• Track RSVPs and maintain attendance records.

Inventory & Material Management

• Maintain inventory of training materials, stationery, and branded items at the Miami office.
• Coordinate material orders and shipments, including international deliveries.
• Update training decks and memo cards from HQ.
• Manage Beauty Advisor grooming standards and related shipments.

ADMINISTRATIVE AND WORKPLACE SUPPORT
For these tasks, you will work closely with the Perfume & Beauty HR department based at the Paris headquarters and the Hermes of Paris team in New York, to act as an administrative liaison and contribute to the office life.

• Support with recruitment processes: interview coordination, and candidate communication.
• Handle onboarding and offboarding: verify right-to-work documentation, design induction programs, and monitor delivery
• Support onboarding by preparing welcome kits and ensuring new hires have necessary equipment.
• Coordinate training and development initiatives, maintain records, and manage evaluation and payments.
• Take part to the office life by organizing office events, gatherings and team building and support the MD with internal communication.

Profile:

• A detail-oriented and dependable Office Assistant with a strong commitment to supporting daily operations and ensuring the smooth functioning of the workplace.
• Skilled in administrative support, event coordination, inventory management, and front-office responsibilities.
• Known for a proactive approach, excellent organizational skills, and a collaborative spirit that contributes to a positive and efficient office environment.
• This role requires a high level of confidentiality. Preserving discretion is critical to safeguarding organizational integrity and fostering a culture of trust.
• Proficiency in computer tools (Word, Excel, PowerPoint).

Hermes Benefits Overview:
Hermes is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental Leave and Transition Time
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
The range for this position is $80,000.00 to $92,000.00 annually. Actual rates are determined based on the job, location, and individual experience.
COMPANY OVERVIEW
Since 1837, Hermes has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermes, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time .
An independent, family-owned company, Hermes is dedicated to keeping production in France through its 42 workshops, The Hermes organization is also a truly global community with a network of 310 stores in 49 countries. Hermes employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermes craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermes, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermes' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermes wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of short films "Footsteps Across the World" available on our website.
OUR COMMITMENT
Family is at the heart of Hermes. At Hermes of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermes of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermes of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermes of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermes of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermes of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address."Createur, artisan et marchand d'objets de haute qualite, Hermes est, depuis 1837, une maison francaise, familiale et independante qui emploie pres de 25 185 collaborateurs dans le monde. Anime par un esprit d'entreprendre continu et une exigence constante, Hermes cultive la liberte et l'autonomie de chacun grace a un management responsable. L'entreprise perpetue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matieres d'exception. Seize metiers artisanaux irriguent la creativite de la maison dont les collections rayonnent dans pres 300 magasins dans le monde."

Skills Required