Job Description

The Administrative Coordinator supports the employed and vendor provider contracting activities of Willis-Knighton Health System and is responsible for independently assuring that Physician Network Administration is prepared to respond to both informal and scheduled provider inquiries.

Responsibilities

:

Answer phones and direct all incoming calls to the appropriate party promptly and efficiently.



Communicate and handle incoming and outgoing electronic communications on behalf of Physician Network Administration.



Review and prepare miscellaneous reports and documents for provider operations meetings; assist with meeting follow-up documents and outgoing correspondence as necessary.



Assist in pipeline calendar management/preparation of semi-annual/annual provider operations meetings, requiring interaction with providers and office managers.



Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.



Assists with provider expense report preparation, as necessary.



Responsible for management of documentation preparation and processing necessary to confidentially communicate provider contract changes to appropriate WK personnel and external payroll administrator.



Prepares all contract files for contract documentation and correspondence.



Files all contract documentation and correspondence in provider contract files on a daily basis.



Records all contract changes in the provider contract tracking database on a weekly/monthly basis (e.g., compensation, work hours, contract provisions, termination, FMLA, STD, LTD, medical licensure suspension, affiliation/stipend agreement processing, etc.).



Facilitates communication of provider changes to appropriate WK personnel (e.g., office address and phone number, personal contact information, FMLA, STD, LTD, medical licensure, termination, etc.)



Confidentially informs appropriate WK personnel of provider contract changes so that timely actions can be performed as necessary.



Assists with drafting confidential correspondence to providers concerning both general and contract inquiries.



Evaluate excess/underutilization of the provider's general purpose time overages (GPT) for payroll either deduction or payment.



Confidentially meet with physician extenders at annual operations meetings to review performance and discuss operations issues.



Assist with processing workflow recommendations across all WK departments involved in processing employment/credentialing documentation.



Facilitate streamlining of payroll management for all providers.

Qualifications

:

Bachelor's degree in Business or Health Administration required.

Software skills required, including Microsoft Word, Excel, PowerPoint.