JOB PURPOSE: Perform necessary functions to support student achievement and district operations
:
+ Provide Customer Service:
- Answer phones
- Verify, screen and greet visitors; maintain visitor logs as necessary
- Maintain/stock office machines
- Accurately and promptly respond to requests for information/assistance; exercise professionalism, independent judgment and discretion with all stakeholders
+ Maintain records and data necessary to operate in accordance with federal, state and district rules and regulations:
- Accurately process forms and documents
- Prepare and maintain organized files and paperwork
- Enter absences and maintain student attendance records
- May act as McKinney-Vento liaison to District Office
+ Manage Department Finance:
- May process financial transactions in Secretary's absence
+ Provide Support:
- Determine priorities and coordinate workload to meet schedules and deadlines
- Collaborate to resolve team/task challenges and issues
- Good attendance record
- Communicate effectively with other staff, students, families and other departments/agencies
- Distribute mail and documents
- Compose and maintain correspondence and reports
- Perform efficient distribution of supplies
- May assist with substitute coverage
- May assist with managing staff sign-in/out procedures and records
- Assist with teacher/substitutes issues as needed
+ Preserve confidentiality
- Uphold stakeholder confidence and protect operations by keeping student, staff and district information confidential
- Other duties as assigned
+ Technical Literacy
- Maintain updated user expertise for required applications, databases and office machines
- Seek and attend opportunities to improve user proficiency
Databases and programs utilized on a daily basis:
PROGRAM REGULARLY OCCASIONALLY RARELY/NEVER
MS OFFICE X
ESCHOOL X
NUMERA(TRACK-IT) X
DOE/IMS X
FILEBOUND X
FIRST STATE FINANCIAL (FSF) X
DSC X
GOOGLE DOCS X X
SCHOOL DUDE X
SCHOOLOGY X
PHRST X
DEEDS X
REQUIREMENTS:
Minimum high school diploma or GED
Excellent customer service skills
Bilingual preferred
External Applicants:
Completed Online Application via Join Delaware Schools
https://www.joindelawareschools.org/
Letter of Interest
Resume'
Three letters of reference
Internal Candidates:
Completed Online Application via Join Delaware Schools
https://www.joindelawareschools.org/
Letter of Interest
Resume'
Closing Date:
11/19/25 at 11:59 PM
Contact Information:
Dr. Lurleen Black, Principal
The John Dickinson High School
302-992-5500
lurleen.black@redclay.k12.de.us
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