Job Description

Position Summary

The Home Health Care Administrative Assistant supports daily office operations within a home health agency. This role ensures smooth communication between caregivers, nurses, clients, and management while maintaining accurate records, scheduling visits, and providing excellent customer service. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities Administrative & Office Support

Answer incoming calls, emails, and inquiries; provide information or route to appropriate staff. Greet clients, caregivers, and visitors in a professional and welcoming manner. Maintain office supplies, files, and general administrative organization.

Scheduling & Staffing

Create and update caregiver schedules based on client needs. Coordinate coverage for caregiver call-outs or schedule changes. Communicate schedule updates promptly to staff and clients. Coordinate care with other agencies.

Patient & Staff Records

Maintain accurate patient records, charts, and documentation in compliance with agency policies and regulatory requirements. Assist with onboarding new staff, including paperwork, credential verification, and orientation scheduling. Track staff certifications and ensure timely renewals.

Billing & Payroll Support

Assist with timekeeping, billing entries, and invoicing. Verify completed visit notes and ensure accuracy of hours worked. Provide payroll support through data entry and documentation review.

Compliance & Quality Assurance

Support compliance activities, such as preparing audit documents or ensuring required forms are completed. Maintain HIPAA confidentiality and safeguard sensitive information. Help monitor service quality and follow up on client concerns.

General Support

Prepare reports, correspondence, and agency documents. Assist management with special projects or operational tasks. Help maintain a professional and efficient office environment.

Qualifications

High school diploma required. Experience in home health, healthcare administration, or a related field strongly preferred. Strong computer skills (EMR systems, Microsoft Office, scheduling software). Excellent communication, customer service, and problem-solving skills. Ability to multitask, prioritize, and work independently. Knowledge of HIPAA and healthcare documentation is a plus.

Key Competencies

Organization and attention to detail Professional communication Time management Confidentiality and discretion Adaptability and teamwork Able to work in fast paced environment Able to manage stress
Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

Referral program
Ability to Commute:

Denver, CO 80231 (Preferred)
Work Location: In person