Job Description

Description
Now Hiring: Administrative Assistant - Bilingual
Location: Winter Springs, FL
Status: Full-Time, Non-Exempt
Pay: Starting at $15.00/hr. (More for relative experience and education above what is required.)
Do you love being the person who keeps everything (and everyone!) moving in the right direction? If so, the Grove is looking for an Administrative Assistant to be the first point of contact for IMPOWER's Adolescent Substance Use Treatment program. From managing front desk operations to welcoming clients and visitors, this is a role where your attention to detail and welcoming attitude directly supports the success of our clients and our team.
What You'll Do

• Welcome clients, families, and visitors with professionalism and warmth.
• Keep the reception area and common spaces organized, clean, and inviting.
• Answer calls, provide program information, and assist with general inquiries.
• Process referrals and help with intake screenings.
• Enter and manage client information in our electronic health record system.
• Schedule and confirm client appointments, plus help coordinate virtual visits with probation officers, guardians, and case managers.
• Support staff in connecting clients and families to services and resources.
• Keep office supplies stocked and handle mail and purchase requests.
• Jump in on special projects and assist the team wherever needed.

What You'll Need:

• High School Diploma or GED (required).
• One year of office experience (healthcare setting preferred).
• Bilingual (English/Spanish)!
• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams, PowerPoint).
• Excellent communication, organization, and problem-solving skills.
• Ability to maintain confidentiality and professional boundaries (HIPAA compliance required).
• Valid FL driver's license, auto insurance, and a satisfactory Motor Vehicle Report.
• Ability to pass a Level II background check and pre-employment drug screen.

We've Got You Covered - Benefits That Work for You:

• Health Insurance Options - includes a preloaded benefit card to help cover out-of-pocket expenses.
• Dental & Vision Insurance - because your smile and sight matter.
• 401(k) Retirement Plan - plan for your future with confidence.
• Generous PTO & Sick Time - take the time you need to recharge.
• Robust Employee Assistance Program (EAP) - mental health, legal, financial & more all digital or in person.
• Employer-Paid Life & AD&D Insurance - extra peace of mind at no cost to you.
• Supplemental Coverage including:
• Life Insurance
• Short-Term & Long-Term Disability
• Critical Illness (with cancer protection)
• Accident Insurance

Apply today and join a team that empowers lives!

Skills Required