Job Description

Join Our Dynamic Team as an Administrative Assistant!

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

About Us:

We are a leading faith-based counseling practice dedicated to transforming lives through compassionate care. We offer comprehensive psychotherapy for adults, adolescents, couples, children, and families. Our team is committed to providing the highest quality mental health services in a supportive environment.

Our Vision:

Hope Counseling Pittsburgh helps people thrive as they move forward in their lives, achieve personal goals, and restore relationships.

Our Core Values

Authenticity

Faith-based

Exceeding the expectations of our clients

What We Offer:

Competitive Compensation Supportive Environment Beautiful Office Conveniently located: 11883 Perry Highway, Suite D., Wexford, PA 15090 Conveniently located: 20273 Route 19, Suite 2, Cranberry Township, PA 16066

What You'll Do:

Front Desk Support:

Provide exceptional support to our Counseling team, assisting with client bookings, payments, and managing intake calls and consent forms.

Client Interaction:

Welcome clients to the office, answer client calls and emails, and process payments with professionalism and compassion.

Quality Assurance:

Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.

Office Maintenance:

Keep the office clean and organized, manage office supplies, and maintain clinical files.

To Succeed in This Role:

You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture. You have a passion for helping others, as you will be the primary point of contact for our clients. You will be a team player and utilize systems to streamline office management.

Qualifications:

2-3 years of experience in Client Care and Customer Service, preferably in a medical/chiropractic/counseling office at the front desk. Psychology undergraduate students and graduates are welcome!

Skills & Attributes of Our Ideal Candidate:

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure. Strong communication skills with the ability to communicate professionally and compassionately. Confidence in sharing ideas and constructive feedback to help us grow. Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises. Tech-savvy, with experience using Google Drive Suite, Gmail, and Mac. Knowledge of Simple Practice operating system is an asset. An appetite for innovation and simplicity with a strong process orientation. Ability to work autonomously and collaboratively with a talented team.

Application Process:

Please submit your CV and/or resume and cover letter to cathy@hopecounselingpittsburgh.com.

For more info on our practice, check out our website: hopecounselingpittsburgh.com

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Work Location: In person