Job Description

About the Role

Best Sign Group is hiring a full-time Administrative Assistant to be the heart of our front office. You'll be the first voice customers hear on the phone, the one keeping schedules in line, and the glue that keeps communication flowing between teams.

This is a

fast-paced, detail-heavy role

that requires organization, warmth, and follow-through. You'll support our entire team by answering phones, coordinating project schedules, preparing invoices and estimates, and managing daily office tasks with accuracy and a smile.

If you're a naturally organized person who loves helping people, thrives on checking things off a list, and wants to be part of a team that works hard and laughs together -- you'll fit right in.

Key Responsibilities

Answer and direct incoming calls in a professional, friendly manner Schedule appointments and coordinate internal project deadlines Create and send estimates and invoices in

QuickBooks

Write and distribute emails, memos, letters, and internal forms Prepare and maintain scheduled reports and checklists Act as the point of contact for walk-in clients, vendors, and internal staff Use

Outlook

,

Excel

, and

Teams

to communicate and stay organized Support production and sales by tracking timelines and follow-ups Handle general office duties including filing, forms, and supply tracking

What We're Looking For

Prior experience in an administrative or office support role Confident using

QuickBooks

,

Microsoft Excel

,

Outlook

, and

Word

Strong time management skills and the ability to juggle shifting priorities Excellent attention to detail, especially when proofreading or scheduling Clear and professional written and verbal communication Experience working both independently and in team environments Ability to follow through without constant supervision High school diploma required; administrative training or certifications are a plus

Why You'll Love Working Here

Our culture is at the heart of what we do:

Customer Experience

- We show love to our clients through consistency, communication, and commitment

Ownership

- We take responsibility for our actions and the outcomes

Fun

- We work hard and make time to laugh every day

Family

- We connect and support each other, even when it's hard

Appreciation

- We show gratitude daily through generosity and respect
Our strategic anchors keep us on track:

Communicate effectively Match the right person to the right project Teach and learn Actively manage each project from start to finish, including the final 5%

Purpose Statement:

We wow NWA businesses by getting them noticed with the best signs, the best service, and the best relationships.

Benefits

Health, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off Employee Discounts Fun, collaborative environment where your ideas are heard

How to Apply

Apply online at

www.bestsigngroup.com

and submit your application form, while also applying directly through this Indeed posting.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Experience:

Microsoft Excel: 1 year (Preferred) Microsoft Office Suite: 1 year (Preferred)
Work Location: In person