Job Description

JOB SUMMARY

Under general supervision, performs a wide variety of confidential secretarial and administrative duties. This includes all aspects of administrative support to the office, assisting the property management division in daily administrative needs, and providing assistance to the tenants, maintenance staff, contractors, etc. Attention to detail and ability to perform multiple tasks are essential. Ability to work independently required. Professional telephone and reception techniques required. High degree of organizational skills required.

ESSENTIAL FUNCTIONS
Operate within constraints of existing Federal and State guidelines as they pertain to resident selection, location and property management

Meet and greet tenants, guests, contractors, etc.

Answer phones, take and relay messages, schedule appointments

Maintain resident files as required by Regional and/or Site Manager

Assist with tenant work order requests and informing tenants of annual recertification

Order office supplies, maintain inventory and files

Post adds for vacant units

Assist with calculations of utility allowances for annual budgets

Draft resident correspondence

Maintain resident confidentiality.

Professional conduct and appearance at all times

Completes training programs as required by company, federal and state guidelines (ongoing).

Other duties as assigned.

QUALIFICATIONS
Knowledge:Correct English usage, grammar, spelling, punctuation, and arithmetic; modern office methods, procedures and equipment, and business letter and report writing; fundamental record keeping principles and procedures; receptionist and telephone techniques, and filing systems. Ability to work with diverse ethnic and low-income families in a professional manner.

Ability to deal tactfully with a variety of people under constantly changing circumstances using tact and diplomacy. Ability to handle emergency situations and pressure due to complexity and time sensitivity

Skill: Following oral and written directions, working and interacting effectively with others, learning rapidly, and interpreting/applying laws, rules, and office policies and procedures. Typing accurately, communicating tactfully and effectively in both oral and written form; working independently in the absence of supervision. Analyzing situations carefully and adopting effective courses of action; compiling/maintaining complex and extensive records/files; preparing reports and composing correspondence independently. Organizational skills, attention to detail and proficiency in Microsoft Office Suite required.

Education/Experience: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

1. Completion of the twelfth (12th) grade, supplemented by specialized secretarial courses; and

2. Knowledge of Property Management, LIHTC, HUD, Rural Development rules and regulations

PHYSICAL REQUIREMENTS

Ability to sit for long periods of time

Ability to lift 0-40 lbs

Ability bend, kneel, reach, squat, and climb

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance
Work Location: In person