Job Description

Job Title: Administrative Assistant
Location: Phoenix, AZ, 85007
Duration: 1 year

Shift time: M-F 8:00 AM - 5:00 PM

:

• This position directly works with members of the public to provide information on how to go through a complicated application process, answer a high number of phone calls, process mail, file documents and computer data entry. Convey complex concepts, including legal terms, to clients.
• Mailing and filing: the Board receives a several hundred filings and applications each month, and the administrative assistant handles much of this work.
• Preparation of administrative hearing materials: photocopying, scanning, and organizing. Assemble and prepare application files for investigator and Board review.

• Strong written and verbal communication/presentation.
• Strong typing skills.
• Attention to detail Personal computer skills in Google apps, cloud software, word processing, spreadsheets, and data management platforms Manage time effectively: meet deadlines Communicate and work with individuals who present challenges Solve problems Recognize anomalies that require investigation Follow directives from Executive Director

• Interact politely and respectfully with people.
• This position is in a small agency - currently five employees - and a friendly disposition is vital Handle calls from clients who sometimes can be difficult and unfriendly.
• Work independently and with minimal supervision.
• Handle confidential files that contain criminal history information with professionalism and privacy Strong organizational and time-management skills are crucial Ability to adapt easily to changes in operations and policies Highly developed interpersonal communication.

• Familiarity with Windows operating system.
• Personal computer skills in Google apps, cloud software, word processing, spreadsheets, and data management platforms Microsoft Office: intermediate to advanced knowledge of Word, Access, Outlook (or other e-mail programs), and Excel (or other spreadsheet programs).

• Individuals who have worked in the criminal justice system, either in law enforcement agencies or criminal courts, may have an advantage over other applicants

• Associate\xe2\x80\x99s degree in a related field

• Bachelor\xe2\x80\x99s degree in a related field

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