Job Description

EMPLOYMENT OPPORTUNITY DATE: April 18, 2023
FROM: Human Resources
POSITION: Administrative Assistant (FT)
Effective immediately: (FT) Administrative Assistant \xe2\x80\x93 Professional and Continuing Education, Online and Experiential Learning, Wilmington University Requirements: A Bachelor\xe2\x80\x99s degree is required. Must have a minimum of (3) years administrative experience; preferably in higher education. Must have excellent customer-service skills. Must be a self-starter with excellent organizational, interpersonal and communication skills and have the ability to work independently, but also as a team member. Candidate must have a working knowledge of Higher Education registration system, SharePoint, Teams, Social Media, CRM, and, Document Management. Must be computer literate and versatile with Internet, Intranets, Excel, Word, Visio, and other Microsoft Office products. Experience with a student information system (Banner/Lumens) learning management (Canvas) and training management (Learning Stream) is preferred. A quick learner who is detail-oriented and has exceptional customer service. It is essential for the individual to possess excellent communication and organizational skills to be able to work independently and as a team member in the daily operations of the department. It is essential to possess the ability to work with diverse populations, demonstrate respect for diversity in the workplace, and a commitment to creating an inclusive and supportive environment that values all employees\' contributions. The ability to maintain professionalism and confidentiality in any situation is a must.
Responsibilities include (but are not limited to):

• Assist Assistant Vice-President with special projects for various departments; Professional and Continuing Education (PCE), Online Learning and Experiential Learning (OLEL).
• Process course creation and maintain program categories for Professional and Continuing Studies using Lumens.
• Answer inquiries and providing information to potential and current PCE/ Internship participants or partner employees regarding courses, schedules, etc.
• Obtain reports and submit contracts utilizing various office system tools.
• Assist with marketing and outreach efforts, such as social media, email campaigns, and print materials.
• Create or revise manuals, reports, and handbooks.
• Prepare various compliance documents and reports for Online Learning; SARA and clinical placement tracking.
• Collaborate with the PCE coordinator to support badging program rollout and other credentialing efforts.
• Track statistical data for various departments.
• Coordinate and assist with departmental events, such as conferences, workshops, and seminars.
• Utilize word processing, spreadsheet, and database computer applications to compile/ gather, enter, and/or update data to maintain departmental records and databases.
• Reconcile P-cards and budget request entries for invoices, transfers and general ledger.
• Support various reports and projects assigned by the VP of Academic Affairs.
• Manage various support projects as assigned by the AVP/Dean.

This position reports to the Assistant Vice President & Dean. Hours of Employment: Monday \xe2\x80\x93 Friday between the hours of 8:30 am \xe2\x80\x93 4:30 p.m. Occasional evening or weekend hours for special events (open house/graduations, tech events, faculty development days, team meetings, retreats and university wide meetings) etc.

Benefits: Wilmington University offers an excellent benefit package that includes Medical and Dental, Vision, Retirement Plan (403b), Dependent Care Assistance, Life & Disability Insurances and Education benefits. Salary Range: Commensurate with experience Application Deadline: May 2, 2023