Job Description

The Administrative Assistant provides comprehensive administrative support to the Central Administration team. This role serves as a first point of contact for staff and guests, contributing to a professional, welcoming environment. Core responsibilities also include credentialing and re-credentialing of providers, processing prior authorizations, data entry, maintaining accurate records across multiple systems, coordinating local offices and providers to gather sufficient information, and maintain up to date records in each data entry system.



This position requires strong knowledge of organizational processes, regulatory requirements, and data systems. It plays a vital role in ensuring the timely and accurate enrollment, credentialing, and scheduling of staff and services. Additional duties may include supporting interview coordination, assisting with office operations, and monitoring administrative workflows for efficiency and compliance. The administrative assistant may be assigned other support duties, as needed, such as to assist with customer service, intake, appointment reminders, monthly insurance verification, or billing functions. It provides support to central administrative staff as assigned


QUALIFICATIONS



Required Education and Experience:



The Administrative Assistant candidate must have:


A high school degree

One year of experience with human services administration is preferred




Required Skills & Characteristics


Excellent customer service skills

Attention to detail

Knowledge of Solutions' services

Knowledge of third-party requirements

Excellent communication and interpersonal skills

Good time management and organizational skills

Professional presentation

Proficiency (speed and accuracy) in word processing, data entry, and database management

Experience in electronic medical records is preferred

Must be able to multi-task and re-prioritize at times.

Discretion with confidential information

Must pass a criminal background check

The Administrative Assistant provides comprehensive administrative support to the Central Administration team. This role serves as a first point of contact for staff and guests, contributing to a professional, welcoming environment. Core responsibilities also include credentialing and re-credentialing of providers, processing prior authorizations, data entry, maintaining accurate records across multiple systems, coordinating local offices and providers to gather sufficient information, and maintain up to date records in each data entry system.



This position requires strong knowledge of organizational processes, regulatory requirements, and data systems. It plays a vital role in ensuring the timely and accurate enrollment, credentialing, and scheduling of staff and services. Additional duties may include supporting interview coordination, assisting with office operations, and monitoring administrative workflows for efficiency and compliance. The administrative assistant may be assigned other support duties, as needed, such as to assist with customer service, intake, appointment reminders, monthly insurance verification, or billing functions. It provides support to central administrative staff as assigned