The Town of Gorham is a thriving community and one of the fastest growing towns in Maine with a population of approximately 18,000. With a flourishing urban village, steady industrial and commercial expansion, plentiful recreation opportunities, a college campus, and Greater Portland METRO public transit service, the Town of Gorham is a vibrant place to live, work, and do business.
We are currently seeking qualified applicants for the position of Administrative Assistant. This fulltime (37.5 hour) position is responsible for providing skilled administrative and clerical support to the Baxter Memorial Library under the general direction of the Library Director. Work involves considerable contact with the public, Trustees, Friends of Baxter Memorial Library board members, volunteers, and Town staff. The position assists in the daily operations of the library, including office management, financial recordkeeping, and customer service. Independent judgment and discretion are required to manage tasks, maintain confidentiality, and handle sensitive information in accordance with Town and Library policies.
The successful candidate will possess the following qualities: considerable knowledge of modern office management practices, procedures, and equipment; strong working knowledge of Microsoft 365, including Word, Excel, and Outlook; experience with Munis, Canva, and social media platforms. Familiarity with library systems such as Sierra, Minerva, and CloudLibrary preferred. Strong organizational and recordkeeping skills with attention to detail; ability to maintain confidentiality and handle sensitive information appropriately. Excellent interpersonal and communication skills, both oral and written. Ability to deliver exceptional customer service to patrons, volunteers, and staff. Ability to prioritize work, meet deadlines, and handle multiple tasks with minimal supervision. Ability to interpret and apply Town and Library policies, rules, and regulations. Ability to establish and maintain effective working relationships with co-workers, volunteers, Library Trustees, Friends board members, and the general public. Flexibility and willingness to learn and adapt to new technologies and procedures. Ability to consistently work the established schedule, with the flexibility to work evening or weekend hours as needed. Self-motivated with solid organizational skills and attention to detail. Ability to work cooperatively as a team and willingness to cross-train with other staff members. Ability to successfully complete and any necessary training, and ability to perform all essential functions of the position.
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