Job Description

Summary

Elgee Rehfeld, LLC, is seeking an Administrative Assistant to join our team. Elgee Rehfeld, a Southeast Alaska based full service certified public accounting firm, with 30+ years of experience, provides industry-focused assurance, tax, and advisory services for private, non-profit and government clients.

Position Description

The Administrative Assistant plays a key role in supporting daily operations through a wide range of administrative responsibilities, including client communication, scheduling, document handling, and support for both staff and Partners. As a front-facing member of our team, this position helps shape the firm's first impression--often serving as the initial point of contact for clients--and works closely with our Office & Client Relations Coordinators to ensure professionalism and responsiveness in every interaction. This fast-paced, varied position is ideal for someone who enjoys managing multiple priorities while contributing to both the client experience and internal office culture through reliability, organization, adaptability, and a strong service-oriented mindset. If you're energized by variety and eager to learn, this position offers a strong foundation for growth within a well-established and continuously expanding firm.

Specific Responsibilities

Reception & Client Interaction

Serve as the first point of contact for clients--greeting visitors, answering phones, routing and taking notes as needed, and responding to emails Take client payments over the phone or in person Schedule client meetings and coordinate with clients and staff Send client reminders, newsletters, and seasonal bulk mailings Maintain firm email inboxes and route emails to appropriate staff Maintain a welcoming and organized front office and conference area
Document Handling, Supplies, & Office Maintenance

Maintain confidentiality when handling personal and sensitive information Scan, route, and return client tax documents Route various forms to the appropriate staff Maintain and update client files in internal systems, as well as physical documents Monitor and restock office supplies, tax forms, and kitchen items as needed
Mail, Errands & Deliveries

Manage daily mail handling, including sorting and maintaining internal mail tracking log Assist with routine errands and occasional seasonal deliveries as assigned
Staff & Office Support

Support internal communication, including conference room reservations, training arrangements, and lunch order coordination Maintain the firm's Continuing Professional Education (CPE) database Assist staff with administrative tasks and help acquaint them with internal processes Coordinate service calls as needed and maintain tidy shared spaces

Qualifications and Competencies

Required

Strong written and verbal communication skills Valid Alaska driver's license and reliable transportation Professional demeanor and discretion when handling sensitive information Ability to go up and down stairs multiple times a day, lift up to 30 lbs., and remain seated at a desk for extended periods Familiarity with general office procedures (e.g., multi-line phone systems, filing, office equipment such as copiers, scanners, printers, and computers)
Preferred

Experience in an administrative, customer service, or office support role, particularly in a professional services environment Acquainted with Microsoft Office products and Adobe Acrobat Strong aptitude for learning new software, internal systems, and adapting to new processes Competence for organization, attention to detail, and the ability to manage multiple tasks efficiently
Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Vision insurance
Education:

High school or equivalent (Preferred)
Experience:

Customer service: 1 year (Required)
Work Location: In person