Job Description

About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are seeking a dedicated and detail-oriented Administrative Assistant to support operations within our public sector organization. This role is vital to ensuring the smooth functioning of government programs, community services, and departmental initiatives. The ideal candidate will be a proactive communicator with a strong sense of civic responsibility and a commitment to public service excellence.
The Main Responsibilities

• Provide administrative support to department heads, program managers, and public officials
• Schedule and coordinate meetings, hearings, and public events
• Draft, proofread, and distribute official correspondence, memos, and reports
• Maintain accurate records and filing systems in compliance with public sector regulations
• Assist with procurement processes, budget tracking, and invoice processing
• Respond to public inquiries via phone, email, and in-person with professionalism and discretion
• Support interdepartmental communication and collaboration
• Prepare materials for council meetings, public forums, and stakeholder briefings
• Ensure compliance with government policies, confidentiality standards, and data protection laws

What We Look For in a Candidate

• Prior experience in administrative roles, preferably within government or nonprofit sectors
• Strong knowledge of office management systems and procedures
• Proficiency in Microsoft Office Suite and document management software
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Bachelors' degree or equivalent
• 5+ years' recent experience supporting a senior executives
• Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency
• Effective organizational skills with focus on confidentiality, accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to anticipate and proactively resolve potential issues; demonstrating sound judgement / decision-making
• Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations
• Experience working for a global company; coordinating between various time zones
• Able to provide support to a widely dispersed team
• Proficient in Microsoft Office products - Outlook, Word, Excel, PowerPoint, etc.
• Experience with TEAMS, Zoom, SKYPE and other collaborative meeting forums
• Experience with other electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements
• Schedule flexibility to work outside of routine hours
• Availability for occasional travel to offsite meetings

• Familiarity with government operations, public records, and civic engagement
• Bilingual skills are a plus, especially in communities with diverse populations
• Commitment to ethical standards and public accountability

• Office-based - hybrid (Works in office 3 days a week)
• Collaborative team culture with opportunities for professional development in public service

Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$48,700 - $65,000 in these states: NE
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#LI-Onsite
What to Expect Next
Requisition #: 340164
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
10/17/2025

Skills Required