We are a boutique CPA firm primarily engaged in tax preparation and outsourced accounting services, located in Gilbert. We are very hands-on with our established clientele and provide a level of customer service that is often missing from this industry. We put great emphasis in our company culture and pride ourselves on unity and team camaraderie. We offer a casual and friendly environment but expect professionalism with regard to communications and appearance.
Position Description
We are looking for someone looking to be the primary face of our Gilbert office. You will be primarily involved in coordinating our local tax business by communicating with clients, scheduling meetings, working with our partners, and overall office administrative duties. We are looking for someone who is committed and ready to immerse themselves into the company. This is not a remote working position. You will engage with our clients on a regular basis and will often be the first interaction a client has with our firm. We expect an extremely friendly, happy, outgoing, and social personality - someone who can develop great relations with our current and future clients . Day-to-day tasks will constantly evolve. You will be expected to shift gears when needed, multi-task, learn quickly, and act as a professional representative of the firm. You will demonstrate a high level of organization, be a self-starter, and able to learn and adapt quickly. You must have a great attitude, be joyful and pleasant, and be knowledgeable and professional when meeting with or talking to clients. Reliability, innovation, responsiveness, honesty, accuracy, and attention to detail is critical in this role, as well as a sense of urgency when it comes to requests and deadline. The right person will have the drive, attitude, and ability to be a trusted part of our team.
Duties/Responsibilities
Create and maintain operational efficiency for the partners of the firm by handling all administrative related tasks
Scheduling client meetings (both in person and video conferencing), travel arrangements, and maintaining partner's calendars
Greeting clients, responding to new client inquiries, and answering/returning phone calls
Serve as gatekeeper/liaison between vendors/clients and firm's partners
Organizing documents and coordinating return of records to clients
Open lobby at 8:00 am and close at 5:00 pm daily
Maintain office - order supplies, light janitorial service, trash collection, ensure kitchen and conference rooms are stocked and clean, and coordinate all building repair/maintenance services
Assist with overall building management
Manage postage and handling with post office, FedEx, and UPS
Manage new client onboarding and maintain our sales pipeline
Job requirements
Previous experience as a Receptionist, Personal or Administrative Assistant, or Office Manager is PREFERRED; minimum of 2 years
Experience working in a professional service firm (i.e. legal, accounting, etc.) is PREFERRED
General knowledge of tax and accounting PREFERRED
Excellent communication, social, and customer service skills
Strong organizational skills, attention to detail, sound judgment, and time management skills with the ability to prioritize
Strong understanding of technology, including MS Office, Google Suite, and various video conferencing software
Provide a high level of service to internal and external customers
Ability to maintain a high degree of confidentiality and retain the trust of the owner
Strong organizational and time management skills
Hardworking, dependable, reliable, self-motivated, and responsible
Professional appearance and phone/email etiquette
Easy to work with personality - no drama
Occasional light travel may be required
If you feel you meet the requirements of this position, we welcome you to apply.
Please include a cover letter
explaining:
Your interest in the role
Your reason for applying and/or seeking new employment
Any special skills you possess that would make you stand out in this position above others
Any experience you may have as it relates to accounting or taxes
Whether you are local or will be relocating from another location
Anything else about yourself that you think may influence our decision
Your general availability for an interview
Please no recruiters.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
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