Job Description

About the Position

Maryland Neuropsychological Services (MNS) is seeking a detail-oriented and personable Administrative Assistant to join our growing team. The Administrative Assistant is often the first point of contact for clients and plays a key role in creating a positive, welcoming experience.

This position involves acting as our front office staff, greeting patients and families, answering phone calls, assisting new clients with scheduling, and coordinating communication across clinicians in a supportive environment.

Responsibilities

Answer phone calls and emails in a warm, professional, and compassionate manner

Schedule therapy, testing, and consultation appointments for multiple clinicians

Manage calendars, confirm appointments, and maintain accurate scheduling records

Collect client intake information and verify necessary details for appointments

Maintain confidentiality and uphold HIPAA compliance at all times

Support general administrative tasks to ensure efficient daily operations, including faxes, printing, and replenishing supplies and inventory

Qualifications

Bachelor's degree required (preferably in Psychology, Social Work, Communications, or a related field)

Strong interpersonal and communication skills

Excellent organizational abilities and attention to detail

Professional, calm, and friendly phone manner

Experience with Google Workspace including Sheets, electronic health records, and phone systems

Prior experience in a mental health or healthcare setting preferred

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Vision insurance
Work Location: In person