Job Description

Position Summary

McCoy Realty Group is seeking a highly organized, professional, and service-oriented

Office Administrator / Client Services Coordinator

to serve as the first point of contact for clients, agents, and visitors. This role is essential to ensuring smooth daily office operations, seamless agent onboarding, and a positive experience for everyone who interacts with our organization.

Key Responsibilities

Client & Front Desk Operations

Serve as the primary welcoming point of contact for clients and visitors Greet, assist, and direct visitors to the appropriate party Manage and answer the main company phone line Ensure company voicemail is checked daily and messages are relayed promptly

Agent & Staff Support

Act as liaison between McCoy Realty Group and new hire agents Coordinate onboarding and off-boarding processes for agents and staff Prepare welcome packets and onboarding materials Provide wire instructions and requested documentation as needed Assist agents with basic technology and office-related needs

Onboarding, Access & Workspace Setup

Coordinate computer, phone, and workstation setup Manage building and office access for staff and agents Set up workstations, training rooms, and conference rooms as needed

Office Operations & Facilities

Manage daily mail pickup and delivery Maintain and restock public restrooms and office breakroom supplies Coordinate with vendors for office services and miscellaneous tasks Seek vendor opportunities and assist with vendor preparation

Marketing, Outreach & CRM Support

Coordinate marketing mail-outs Make outbound calls from CRM to prospective clients Conduct follow-up and feedback request calls

Meetings, Events & Recruiting

Assist with recruiting presentations and materials Attend corporate meetings as required Coordinate and support internal office events and meetings

Qualifications

Prior experience in office administration, client services, or front-desk operations preferred Strong communication and interpersonal skills Highly organized with strong attention to detail Comfortable managing multiple priorities in a fast-paced environment Proficient with basic office technology, phone systems, and CRM platforms Professional demeanor with a customer-service mindset

Why Join McCoy Realty Group

Job Types: Part-time, Full-time

Pay: $15.00 - $17.50 per hour

Education:

Bachelor's (Preferred)
Experience:

Administrative: 2 years (Preferred) Microsoft Excel: 2 years (Preferred)
Willingness to travel:

25% (Preferred)
Work Location: In person