Job Description

JOB SUMMARY


This position is the first point of contact for some visitors, vendors, and customers and directs them to the appropriate Armor contact to address their needs. They provide administrative support purchasing and materials for the Indiana locations team as well as to other management personnel as needed.




Responsibilities include:


Performing customer service for incoming calls.

Inputting order entries, make folders for PMs, scan items to J drive, send order confirmations

Sending quotes, RFPs, and run various reports when needed

Managing division supplies

Using Microsoft Office daily and Epicor Systems.

Managing the approved supplier lists.

Sending mailings/acknowledgments as needed

Other duties as required by supervisor



PRINCIPAL CONTACTS INSIDE/OUTSIDE THE COMPANY


This position primarily interacts with suppliers, vendors and manufacturing plant personnel.




COMPETENCIES OR POSITION REQUIREMENTS


Strong verbal and written communication skills

Strong organizational skills

Detail oriented

Professional, positive, and courteous demeanor

Ability to handle multiple needs simultaneously (incoming visitors, telephone calls, administrative tasks) in a calm manner

All Armor employees are also expected to demonstrate Armor's core values of being:

o Customer-Focused


o Passionate about Work


o Solution-Oriented


o Driven by Integrity


EDUCATION AND/OR EXPERIENCE


High School diploma or GED

Demonstrated past work experience utilizing high level of customer service skills



EQUIPMENT USED


This position uses a personal computer, facsimile machine, telephone, and copier.




WORKING AND PHYSICAL CONDITIONS


This position requires some walking and significant time sitting at desk working on a computer and answering the telephone.

The Armor Group, Inc. is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.