Responsible to deliver a combination of exceptional customer service and administrative functions in support of service staff and Financial Advisors, including but not limited to: maintaining client files, Advisor's schedules, managing calendars, preparing portfolio reviews, maintaining compliance standards etc.
Answer any overflow of incoming phone calls and serve as a backup to reception
Maintain effective working relationships with clients, managers, and personnel
Other functions of the job:
Expand and grow in your role when supporting miscellaneous duties as requested
Skills / traits that we value for this role:
2+ years office, administrative or customer service experience
Associate degree or higher preferred; desire to study and obtain Series 6 & 63 licensing (with Sgroi Lawley support)
Proficient MS Office Suite (Word, Excel, PowerPoint, Outlook)
Positive attitude, even in a fast-paced environment
Ability to make customers and coworkers feel important and valued
Ability to effectively multi-task, prioritize, work quickly and efficiently
Precise verbal and written communication skills, even under time constraints
The ability to pass a comprehensive background check upon hire
A bit about Lawley!
We are not a call center environment
We achieve success by building genuine relationships together, with our teams and clients
We are a family owned insurance broker (nearly 70 years!)
We are deeply committed to the communities we serve and love to get involved
We work hard and play hard!!!
Why Lawley?
Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision--and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we've never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules! Business hours 8am-4:30pm
Comfortable, family-oriented culture, with an emphasis on work life balance
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
Fulfilling opportunities that align with your career path and our business needs
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.