We are looking for a sales administrator with excellent telephone and admin skills to join our sales team at our head office in Brea, California. Tasks will range from order entry and quoting customers to logistics and administration such as paperwork collation and filing in any area of the sales order process from sourcing to shipments. This role is full time, working Monday to Friday daytime shift in our Brea offices, and will report to the Inside Sales Manager. There will be daily use of a computer including use of all Microsoft Office packages including email and extensive use of our own ERP system (Epicor Prophet21) and our cloud based VOIP phone system. Candidates must have at least 1 year of prior office experience and be fully proficient with the use of email, Microsoft packages and in the use of a keyboard for accurate and moderate speeds of data entry. For this position, you should be able to use your organizational skills to manage your office space and your time, as you will deal with calls and electronic communication to our clients, vendors and colleagues in a fast-paced environment as well as managing your other daily administrative tasks. You should have excellent verbal and written communication skills. There will be a requirement to learn a lot of details regarding our processes and the products and for this we will provide training to the right candidate. Job Requirements

• We propose that around 50% of this position will be work on the telephone
• Dealing with all areas and all levels of the business internally
• Making/taking of calls from and to vendors, clients, 3rd party freight operators , other departments, customers
• 50%+ of the role will be administration, data entry, estimating, quoting
• Accurate Data Entry of customer orders and prospects in ERP system.
• Daily Internal e-mail communications
• Daily external e-mail communications
• Communicating and coordinating with internal warehousing/logistics
• Communicating and coordinating with external clients and logistics
• Collaborating with other departments such as finance on credit issues and reviewing backlog orders with the warehouse team
• Updating documents
• One off and ongoing projects as assigned
• Other administration as required by the department\'s needs or by instruction of the Sales team and / or management

Attitude and Mindset

• Maintains a positive can-do attitude in a fast paced environment
• Contribute to a work environment that fosters pride in being part of a winning team and promotes team goals.
• Ability to perform multiple tasks simultaneously with regular interruptions to meet tight deadlines.
• Demonstrate the ability to communicate at all levels in line with the company core values.
• Capability to work in a team environment that includes operations, Inside/Outside Sales, and finance to complete tasks.
• Confident communication and problem solving ability when interfacing with vendors/suppliers or internally with colleagues and other departments.
• Communicate with other teams within ITP to ensure the smooth and effective transfer of information required to complete any of the sales, sourcing, purchasing, and customer fulfillment process

Skills & Qualifications

• Must be a self-starter who enjoys working in a team environment.
• Must exhibit reasoning and/or problem solving skills and be versatile in negotiating/communicating at all levels.
• Must have excellent verbal communication skills in both one-on-one and group settings.
• Must have excellent written communications skills.
• Must be proficient in Microsoft software applications with specific emphasis on Excel and Word. Proficient in Outlook.
• Must have high accuracy levels

This is a full-time, non-exempt office based position in our Brea office with no requirements to travel. Our Brea office team are required to be on site to support ITP\'s warehousing and distribution operation. Industrial Threaded Products, Inc., at its discretion may modify or add further duties not currently listed in this general job description. What can ITP offer YOU? A Competitive Salary (biweekly pay) & Benefits Package, Excellent Health/Dental/Vision, Paid Vacation Time, Paid Sick Time, Life Insurance Benefits, Paid Holidays, 401(k), Health & Wellness Programs, Employee Recognition, & Fun Employee lunches and events throughout the year. Industrial Threaded Products is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. EEO is the law. ITP upholds the Pay Transparency Policy. In our efforts to maintain a safe workplace, ITP requires that successful candidates complete a satisfactory background check prior to employment. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Brea, CA 92821: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What hourly rate of pay will you require to perform this role?

Experience:

• Office: 1 year (Required)

Work Location: In person

• Health insurance