Job Description

Administrative Assistant

Location:

Office Environment

Job Type:

Full-Time (or adjust as needed)

About the Role

We are seeking a reliable and detail-oriented Administrative Assistant to support daily office operations. This role includes phone reception, documentation management, billing support, and general administrative duties. The ideal candidate is organized, proactive, and comfortable working in a fast-paced office setting.

Key Responsibilities

Answer and direct phone calls with professionalism. Provide general administrative and office support, including paperwork, data entry, and filing. Communicate with clients and internal staff to relay messages, updates, and information. Maintain organized and compliant documentation and records. Assist with billing processes, including preparing invoices, tracking payments, and addressing billing inquiries. Conduct basic research and compile information to support office projects and decision-making. Assist with quality assurance activities by gathering feedback and identifying improvement opportunities. Help organize staff training sessions, workshops, and development activities. Support community engagement and outreach efforts as needed.

Qualifications

Strong communication and customer service skills. Excellent organizational abilities and attention to detail. Proficiency with office software (Microsoft Office, Google Workspace, or similar). Ability to handle confidential information with discretion. Self-motivated, dependable, and able to work independently or as part of a team. Prior administrative experience preferred but not required.

Why Join Us?

Supportive, team-focused office environment Opportunities for skill development and professional growth Meaningful work that contributes to high-quality service delivery
Job Type: Full-time

Pay: $18.00 per hour

Benefits:

Paid time off Retirement plan
Work Location: In person