Job Description

Voted

Best Place to Work in Alaska 4 Years Running!

Benefits:

Insurance + Health
+ Dental
+ Vision
+ Life
+ Short Term Disability
401(k) with 3% match Paid Time Off Paid Holidays Continuing Education Stipend Higher Education Discount

Job summary:

Serve clients by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs clients by answering or referring inquiries.

Qualifications:

Required:


One (1) year prior office experience Ability to work a flexible schedule, filling in when other receptionist are out sick or on vacation Ability to pass a drug screening and State of Alaska background check

Preferred:


One (1) year experience Medical office reception or billing position

Skills required:

Excellent written and verbal communication Strong customer service and organizational skills Punctuality reporting to work The ability to: + Work as a team member, including accepting and providing supervision
+ Build rapport with clients and staff
+ Collect money and document payments
Basic computer skills including Internet navigation and fluid use of electronic communication tools

Job responsibilities:

Answer telephones, take messages, direct calls and messages to appropriate staff with professionalism and courtesy Responsible for maintain meeting spaces calendar to include meetings and appointments for SFA staff, clients and community partners Perform reminder calls for all assessments the day before the scheduled appointment Collecting monies from current and inactive clients and community partners Send letters, faxes, and make phone calls as asked to clients and referring providers Create, update and make copies of all intake and admission packets, and keep a wait list for those accepted into the program pending an available bed Inform directing clinician when a client checks in for session Assist clients in completing intake and admission paperwork Complete file audits to insure they are compliant according to the agency's policies and procedures * Enter data into AKAIMS