Job Description

REGION 4 - Administrative Support Assistant

(Proposal Positions - Contingent Upon Contract Award)

Administrative Support Assistant

Location:

DHS Federal Protective Service - Region 4

180 Ted Turner Drive, SW

Atlanta, GA 30303

Tour of Duty:

Monday-Friday, 0900-1700 (Full-Time)

Position Overview

The Administrative Support Assistant provides comprehensive administrative, clerical, and program coordination support to Region 4 leadership, Mission Support Branch, Districts, and program offices. This role functions independently, supporting operational, personnel, finance, training, and data management activities.

Minimum Qualifications

Education:

AA, BS, or BA degree preferred;

or

five (5) years of experience supporting GS-12/GS-13-level executives in lieu of degree

Experience:

Minimum of 5 years in administrative or secretarial support roles

Duties and Responsibilities

Provide administrative and clerical support to Regional leadership, Branch Chiefs, District Commanders, and Program Managers with minimal supervision. Serve as liaison for office procedures, services, and administrative inquiries. Monitor phone calls and emails; respond to routine inquiries and route matters appropriately. Coordinate calendars, meetings, conference calls, agendas, minutes, and follow-up actions. Provide administrative timekeeping support using WebTA, including validation, auditing, reporting, and coordination. Coordinate IT help desk requests and track resolution of service tickets. Process incoming and outgoing mail, courier shipments, and express deliveries. Assist with SES-level travel coordination, authorizations, and expense report reviews. Compile and maintain program data, reports, metrics, and suspense tracking systems. Support data collection, analysis, reporting, and compliance activities for law enforcement and security programs. Maintain automated systems to track milestones, workloads, funding status, and deliverables. Coordinate conference room usage and meeting logistics. Provide back-up support to the Executive Administrative Assistant as required. Support Mission Support Branch functions, including financial management, property, training, and human capital coordination.

Required Skills

Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Access, and Visio Typing speed of at least 40 WPM Strong organizational, communication, research, and problem-solving skills


Quality Innovation, Inc. is an Equal Opportunity Employer and as such abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, gender identity or sexual orientation.



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