Job Description

Summary/Objective

The Accounting Specialist I manages the credit hold list for customer orders and all related communication. This role requires judgmental decision-making skills as well as excellent customer service skills.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Perform credit reviews and approvals for existing customers

2. Analyze reasons for credit holds

3. Monitor accounts for past due balances and credit limit compliance

4. Assist with the negotiation, documentation, and resolution of customer interactions

5. Clearly communicate payment requirements and process upon receipt

6. Handle customer emails and phone calls

7. Perform other responsibilities and projects as assigned

8. Serve as a "back-up" for other accounting functions

Competencies

Communication Proficiency Results Driven Problem Solving Skills Customer Service Skills

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work:

This is a full-time, on-site position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Some seasonal overtime may be required.

Travel

No travel is expected for this position.

Required Education and Experience

1. Associates degree in business or related field

2. 2 years of experience in a similar role

3. Excellent oral and written communication skills

Preferred Education and Experience

1. Bachelor's degree in business or related field or equivalent experience

2. 4+ years of related experience

Additional Eligibility Qualifications:

None required for this position.

Work Authorization/Security Clearance:

Must be authorized to work in the United States

AAP/EEO Statement:

Starline USA, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.

Job Type: Full-time

Pay: $19.50 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location: In person